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Research Apr 2021
... Gartner client? Perception solution sensors and software are one of the most fundamental and critical components of autonomous vehicles. Technology and service providers require strong collaboration partnerships with their customers to enable the exploitation of these innovative technologies. Overview Strategic ...

Analyst(s):   Jonathan Davenport   |   Gaurav Gupta
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Research Oct 2024
... initiatives, proactive government support and a strong underlying economy, small and midsize businesses in India are growing exponentially. Technology and service providers must assess potential opportunities and challenges when targeting the SMB market in India. Overview Introduction Market Trend Gartner Recommended ...

Analyst(s):   Rounak Bhattacharyya   |   Mikako Kitagawa
Research Sep 2021
... is expected to grow by 3.1% to $162 billion in 2021. 5G, particularly in China, drove 2020 growth and established vendors benefited. Technology and service providers will note that the top 3 vendors generated nearly 51% of the total market revenue. Gartner Insights Abstract ...

Analyst(s):   Supradip Baul   |   Michael Porowski
Research Nov 2020
... Access Insights Already a Gartner client? Coupa’s acquisition of LLamasoft improves its procurement capabilities and accelerates growth. Technology and service providers should prepare now to respond, if Coupa develops broader supply chain solutions to challenge market leaders and fully capture the value of ...

Analyst(s):   Balaji Abbabatulla   |   Micky Keck
Research Dec 2020
... penetrate the data center with Arm-based servers, but to no avail. Recent developments indicate this situation may be about to change. Technology and service providers must develop plans to address this potential market shift. Overview Introduction Market Trend Vendors to Watch Gartner Recommended Reading ...

Analyst(s):   Kiyomi Yamada   |   Alan Priestley
Conference May 29 2026
... transformation Customer Service & Support Conference Realize AI ROI, balance human-AI workforces and lead AI-first support with knowledge management that drives growth — plus key topics including customer experience, omnichannel strategy, contact center optimization and service innovation. Sample Topics ...
Research Sep 2024
... shows female AR leaders are viewed as more tactical than their male counterparts. As AR strives to become a more strategic function, technology and service providers must promote gender equity and address unconscious biases to help unlock the full strategic impact of AR teams. Overview Strategic Planning ...

Analyst(s):   Liz Pellegrini   |   Michelle Shapiro
Research Jun 2021
... Access Insights Already a Gartner client? Thingification is a universal process, but service providers have, understandably, been focused on the more profitable urban regions of the globe. As the long tail starts to bulk up and the cost of technology declines, some companies are pushing “thingification ...

Analyst(s):   Bill Ray   |   Jon Erensen
Premium Research Mar 2024
... Organizations are overlooking the massive opportunity to use alternative data and composite AI to address important business problems. Product leaders need to invest in new data science methods and processes, along with alternative data, and create intelligent apps to outpace the market. Overview Anal ...

Analyst(s):   Kevin Quinn   |   Alys Woodward   |   Annette Zimmermann   |   Dennis Gaughan   |   John Santoro   |   Balaji Abbabatulla   |   Jim Hare   |   Eric Goodness
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