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Premium Research Sep 2025
... Customer service and support leaders underestimate the ability of generative-AI-powered deepfake impersonation attacks to undermine their security. Service leaders must work with identity management experts to develop a layered approach that balances strong security measures with customer effort. Gartner ...

Analyst(s):   Patrick Quinlan   |   Akif Khan
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Premium Research Jul 2025
... Technology and service providers seeking to understand partnering trends and stand out when partnering with Amazon Web Services can enhance their strategy-setting activities using this visual summary of key aspects of the AWS Partner Network. Overview Gartner Recommended Reading Gartner Research ...

Analyst(s):   Fernando Pereiro   |   Craig Lowery
Blog Post June 26 2026
... the privilege of co-hosting an executive briefing with our CSCO community. Our guest presenter, Vicky Forman, a Gartner senior director analyst, was sharing her research on building supply chain networks that can withstand turbulence. She noted that Gartner finds 72% of supply chain leaders have needed ...
Research Oct 2020
... Access Insights Already a Gartner client? Communications service providers need a comprehensive understanding of the new business models, technologies, ecosystems and nontraditional competitors reshaping the industry. CIOs can use Gartner’s new taxonomy to make better-informed investment decisions and ...

Analyst(s):   Mentor Cana   |   Neil Osmond
Premium Research Dec 2024
... Generative AI is transforming immersive experiences by enabling new use cases and elevating multidimensional experiences. Product leaders must collaborate to build a robust ecosystem of technologies aligned to use cases that enhance the functionality and appeal of an immersive device. Overview Strateg ...

Analyst(s):   Kanishka Chauhan   |   Bill Ray   |   Gaurav Gupta   |   Evan Brown   |   Sylvain Fabre   |   Jainendra Singh   |   Rajeev Rajput   |   Roger Sheng
Premium Research Oct 2024
... As automotive OEMs push and make a strong case for releasing L3 vehicles into the market, AV technology at L4 is also making progress. This Impact Radar profiles 24 emerging technologies and trends product leaders can evaluate for integration into their AV solutions while securing brand credibility. ...

Analyst(s):   Gaurav Gupta   |   Pedro Pacheco   |   Roger Sheng   |   Kevin Mixer   |   Jonathan Davenport   |   Ben Lee   |   Masatsune Yamaji   |   Mike Ramsey
Premium Research Dec 2023
... Generative AI marks the start of the next industrial revolution. This research collection will provide technology and service providers a view of the top GenAI trends impacting semiconductors, services, applications and infrastructure software. Strategic Planning Assumptions Analysis Research Highlights Gartner ...

Analyst(s):   Niketa Patel   |   John-David Lovelock
Blog Post June 27 2025
... customers and contributing to joint top and bottom lines. Examples include detailed customer sales pattern analysis with future improvement suggestions and shared logistics to increase joint fleet utilization. A life sciences company has built a scalable ecosystem of solutions around its products to enable improved ...
Research August 04 2021
... Product Portfolio Vision and Innovation Primer for 2019 An innovative and compelling vision for a product portfolio is crucial for portfolio growth. Analysts: Derry Finkeldey, Lars Van Dam Portfolio leaders are under ongoing pressure to execute successfully on shorter product cycles with rapid innovat ...
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