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Research Dec 2023
... Access Insights Already a Gartner client? GenAI is adding new heights to the Peak of Inflated Expectations, but AI is not having a commensurate impact on near-term IT spending. In 2023 and 2024, IT spending is driven by more traditional forces: profitability, labor and a wave of change fatigue. Overvie ...

Analyst(s):   John-David Lovelock   |   Linglan Wang
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Research Dec 2017
... Access Insights Already a Gartner client? Digital business risks and cybersecurity challenges are increasing. IRM technology strategic planners must understand the evolving market to help organizations mature their risk management by simplifying, automating and integrating strategic, operational and I ...

Analyst(s):   John A. Wheeler   |   Elizabeth Kim
Research Sep 2020
... Access Insights Already a Gartner client? The printers, copiers and MFPs market will contract by 13.7% in end-user spending (12.6% in constant currency) in 2020. End-user spending is forecast to decline over the next five years with a temporary recovery in 2023. Table of Contents List of Tables Overview G ...

Analyst(s):   Ivo Tsvyatkov   |   Lai-ling Lam
Research Sep 2023
... Access Insights Already a Gartner client? AI and generative AI will have a profound impact on IT, but, not a commensurate impact on near-term IT spending. In 2023 and 2024, IT spending is driven by more traditional forces: profitability, labor and a wave of change fatigue. Overview Analysis Gartner Recom ...

Analyst(s):   Linglan Wang   |   John-David Lovelock
Research Dec 2021
... Access Insights Already a Gartner client? Global IT spending will reach US$4.2 trillion in 2021, surpassing 2019 spending levels. This year, consumers and enterprises are increasing their spending on IT ahead of economic and revenue recovery. Overview Forecast Data Summary Forecast Model Summary Influenci ...

Analyst(s):   Linglan Wang   |   John-David Lovelock
Research Feb 2023
... Access Insights Already a Gartner client? Gartner estimates end-user spending for external controller-based storage for 2023 to be $25.3 billion, an annual decline of 5.7% in constant U.S. dollars as the global economic environment continues to be challenging. Overview Forecast Data Summary Forecast Mode ...

Analyst(s):   Suzie Low   |   Andrew H Kim
Research May 2021
... Access Insights Already a Gartner client? Global IT spending will reach $4.1 trillion in 2021, surpassing 2019 spending levels. This year, consumers and enterprises are increasing their spending on IT ahead of economic and revenue recovery. Overview Forecast Data Summary Forecast Model Summary Influencing ...

Analyst(s):   Linglan Wang   |   John-David Lovelock
Research Jul 2023
... Access Insights Already a Gartner client? The banking crisis of early 2023 won’t have long-lasting effects on IT spending. Slowing inflation rates and economic growth are expected in 2023, but IT spending growth remains strong as currency headwinds turn into currency tailwinds pushing the 5% constant ...

Analyst(s):   Linglan Wang   |   John-David Lovelock
Research Feb 2025
... Access Insights Already a Gartner client? Incremental value from GenAI features, increasing global adoption and broadening functional scope will drive the CRM sales software market from a forecast $26.7 billion in 2024 toward a compound annual growth rate of 13.3% through 2028, despite an uncertain gl ...

Analyst(s):   Julian Poulter   |   Roland Johnson   |   Amarendra .
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