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Premium Research Jun 2025
... Global economic uncertainty and changing user work styles compel end-user services leaders to decrease spending on collaboration and communication tools. Use this three-point approach to reduce expenditure on these tools while maintaining employee productivity. Gartner Research ...

Analyst(s):   Rafael Benitez
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Blog Post February 07 2014
... strategists see a decisive preference among consumers for variety in service offering rather than just lowest possible price. The real supply chain challenge of the digital demand era is to design and deliver a spectrum of profitable service offerings, not just cheaper delivery. In fact, when we cut our CSCO ...
Article October 24 2025
... AI-ready workforce to ensure supply chain’s ability to compete and adapt Establishing AI literacy throughout the supply chain gives your workforce a shared language for collaboration and excellence. It is important to create an AI upskilling environment that moves the needle on business performance by ...
... politely. Seize the opportunity to show off your top-notch customer service. Don’t confine your replies to negative reviews. Find the good in each and every review of your product and thank your customers for taking the time to share it with you. That provides another opportunity to highlight your software ...
Premium Research May 2024
... Build value-driven collaboration between infrastructure and security teams to successfully deliver against a critical set of shared priorities Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Research ...

Analyst(s):   Ron Blair
Premium Research Jun 2025
... Delivering business outcomes in a microservices architecture requires the coordinated execution of multiple services. Software architects must apply appropriate orchestration or choreography patterns depending on their scaling, reliability and governance requirements. Overview Analysis Guidance Gartner ...

Analyst(s):   Matt Brasier
Premium Research June 18 2026
... likely to repeat with other vendors. Your board members face these identical crises across their other directorships and can offer valuable input. Share these insights with your board: Expect accelerating vendor disruptions. The volatile intersection of advanced technology and geopolitical maneuvering ...
Research Mar 2017
... Twenty-two members share their experiences regarding sourcing project work for a major ERP transformation, including vendor strategy and separation of duties and experiences working with systems integrators. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research Jan 2017
... Eighteen members share approaches to maintaining lists of high-potential IT employees, including scope and organization of talent lists, ownership and management, and employees' relationships with talent lists. Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
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