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Premium Research Apr 2025
... encrypted credentials and associated data from a server associated with Oracle Cloud Classic but maintains no breach of Oracle Cloud Infrastructure services has occurred. Cybersecurity leaders are advised to take the outlined actions to mitigate potential harm. More Detail Contributors Gartner Recommended ...

Analyst(s):   Lydia Leong   |   Erik Wahlstrom   |   Charlie Winckless
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Premium Research May 2025
... their influence risk having others define their roles. This research helps you enhance your leadership capabilities and brand to deliver products and services that are valued by the business. Own your narrative, hone skills and position yourself as a strategic leader. Action Name Gartner Research ...

Analyst(s):   Roger Williams   |   Ryan Shows   |   Ron Blair
Premium Research Jun 2025
... adoption plans for their organizations. This research provides a structured process for piloting, adopting and scaling public cloud IaaS and PaaS services. Overview Problem Statement Solution Path Diagram Solution Path Gartner Recommended Reading Gartner Research ...

Analyst(s):   Douglas Toombs
Premium Research Jul 2025
... Customer service and support leaders are deploying customer-facing GenAI for the first time, opening the door to risks from hallucinated responses. This note outlines four maturity levels, each representing a common technique used to measure AI accuracy, helping leaders balance speed, cost and risk. ...

Analyst(s):   Daniel O'Sullivan
Premium Research Jun 2025
... Continuing global turmoil and economic headwinds put pressure on governments in EMEA to meet citizen service, efficiency and sovereignty demands faster and more creatively than ever before. CIOs must assess the implication of emerging technology trends on their digital strategies and roadmaps. Overview ...

Analyst(s):   Robert Stoneman   |   Arthur Mickoleit
Premium Research Jul 2025
... thrive by using targeted retention strategies that prioritize high-value, AI-forward customers, tailor offerings to deliver clear ROI, and adjust service levels to maintain agility. Overview Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Forest Conner   |   Charlie Xu
Research Aug 2025
... Access Research Already a Gartner client? As demand for AI and analytics grows, specialty cloud providers are innovating with unique services to deliver scalable AI infrastructure. Heads of I&O should identify emerging partners who can optimize infrastructure for next-gen AI workloads. Overview Strategic ...

Analyst(s):   Chirag Dekate   |   Enrique Castera
Premium Research Aug 2025
... For complex B2B technology and service providers, measuring content operations requires moving from siloed data and vanity metrics to a unified, outcome-focused framework powered by AI. Demand generation leaders must adopt a cohesive analytics strategy and use AI to track and optimize content investments ...

Analyst(s):   Isoke Mitchell
Research May 2025
... Access Research Already a Gartner client? SaaS contracts face issues like cost overruns, service delivery inconsistencies and vendor relationship complexities. By incorporating contract, performance, relationship and risk management, IT sourcing, procurement and vendor management leaders can deliver ...

Analyst(s):   Ishan Anand   |   James Smith
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