... evolution is forcing product vendors to confront widening adoption gaps as organizations’ AI maturity, skills and needs diverge; relying solely on service partners can’t scale. Product managers must enable adaptive customer fit via consultative AI agents to accelerate solution advisory. Overview Strategic ...
Analyst(s): Tracy Tsai
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... offerings become commoditized, enterprises seek more advanced solutions. Identify these Cool Vendors that provide composable tools, enabling customer service and support leaders to move beyond traditional use cases and deliver differentiated customer experiences. Overview Strategic Planning Assumption Analysis ...
Analyst(s): Lisa Unden-Farboud | Pankil Sheth | Brian Doherty
... must ease the buyers’ adoption path and reduce their perceived risk of change. Successful chief product officers will integrate customer enablement services and use a unified security platform. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... Access Insights Already a Gartner client? Yesterday’s technology will not provide tomorrow’s growth for tech services leaders of digital workplace solutions. Winning in this market through growth and differentiation requires focusing on the transformational part of the solution portfolio, guided by trends ...
... expansion or filling a crucial role. Tech CEOs can reduce some of the in-house costs, time, and legal burden when hiring abroad with a global EOR service. Overview Analysis Background and Context Contributors Gartner Recommended Reading Gartner Insights Abstract ...
... Interest in M365 Copilot is high, but its value has proven elusive. To convert interest into revenue growth, tech services leaders must respond to narrow requests with comprehensive Microsoft AI productivity solutions — including Chat, Studio and Teams Premium — which will meet varied needs more cost-effectively ...
... turbulent times while maintaining employee engagement is increasingly challenging given the rapid pace of change in today’s environment. This self-service workshop helps PPM leaders support the organization and its teams in navigating the uncertainty that they are feeling. When to Use Directions for Use ...
... the finance practice, Dennis Gannon, will then share practical insights from his work with CFOs, highlighting strategies to navigate the new operating environment. You’ll also hear from a former CFO, now a Gartner Executive Partner, Mona Leung, who will share real-world scenarios faced by your peers and ...
Analyst(s): Alexander Bant | Chris Audet | Dennis Gannon | Mona Leung
... intersecting with the introduction of new products, services, business partners and digital transformations that have brought new vulnerabilities. Complex operational processes, sophisticated cyberthreats and a growing reliance on third-party service providers are only a drop in the bucket of potential ...