... strategic products. Microsoft has increased discounts it offers to organizations making large, incremental M365 Copilot purchases, but heads of IT procurement who save purchases until their license renewal will have more leverage to get a better deal overall. Insights at a Glance Strategic Planning Assumption ...
Analyst(s): Michael Silver
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... A majority of Gartner clients are licensing M365 E5 and there was significant interest in M365 E7 in 2Q26. However, heads of IT procurement must work with IT leaders to assess if — and when — the extra capabilities of larger M365 editions will warrant the licensing cost uplift in the longer term. Insights ...
... Source-to-pay RFPs fail when treated as procurement exercises instead of enterprise design decisions. This document positions sourcing, procurement, and vendor management leaders as critical partners in applying the 5Cs to engineer integration-ready, governable, AI-enabled S2P outcomes. Insights at a ...
Analyst(s): Alex Brady | Katarzyna Fonteyn | Micky Keck | Chaithanya Paradarami
... source-to-pay suite or best-of-breed approach influences an organization’s ability to deliver optimal results and meet procurement objectives. This research offers chief procurement officers different scenarios for the best course of action. Insights at a Glance Issue Context Impact Brief More Detail ...
... Already a Gartner client? Deciding which IT functions to outsource versus keep internally is a complex challenge. This research helps heads of IT procurement employ the strategic, yet practical, principles in this guidebook to identify, select, define, and develop the right sourcing strategy and influence ...
... Access Insights Already a Gartner client? Organizations assess technology providers during sourcing and procurement but often fail to govern the technical, operational, commercial and AI dependencies that emerge after implementation. Heads of I&O must continuously govern dependency risks and transition ...
... Access Insights Already a Gartner client? IT procurement leaders face value leakage as vendors use legacy contracts to shift AI liability downstream and commercialize workflows. To stop exploitation, leaders must follow four negotiation rules, unbundle the AI triad, and establish a shared responsibility ...
... behavioral change success and ROI, not just effective implementation. Use this research to take a proactive role in driving change success in the procurement organization. Insights at a Glance Why CPOs Must Act Now Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...
... Gartner First Takes Fresh insights on emerging trends Heads of IT procurement should proactively prepare for a more locally diverse AI provider market as governments invest in domestic AI capabilities, while maintaining rigorous risk, security and enterprise-readiness standards. Australia’s “Buy Australian ...
Analyst(s): Katarzyna Fonteyn | Jaideep Thyagarajan | Sundar Viswanathan