... Static supplier scorecards leave organizations exposed, missing fast-moving risk and performance signals. Leading procurement teams are shifting to real-time, predictive intelligence that turns vendor management into a live control system — enabling faster decisions, stronger contracts, and negotiation ...
Analyst(s): DD Mishra | Joe Trejo | Andrea Lanzavecchia
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... technological change is fragmenting knowledge and limiting organizations’ ability to scale beyond isolated teams. This guidance helps sourcing, procurement and vendor management leaders implement structured internal knowledge sharing to strengthen decisions and reduce AI knowledge debt. Insights at a ...
... Access Insights Already a Gartner client? IT sourcing, procurement, and vendor management leaders must replace prescriptive, price-led sourcing with outcome-based requirements that reduce value leakage, strengthen vendor accountability, and deliver measurable results. Act now by redesigning RFPs, evaluation ...
... replace IT service providers because organizations still need expertise to govern AI, manage risk, integrate systems and scale adoption. IT sourcing, procurement and vendor management leaders must adopt a hybrid sourcing model, retain governance internally, and contract for value, not headcount. Insights at ...
... Access Insights Already a Gartner client? Microsoft’s $99 pupm Microsoft 365 E7 bundle presents both opportunity and risk. IT sourcing and procurement leaders must evaluate ME7 now to strengthen negotiation leverage and mitigate vendor lock-in, ensuring that integral M365 Copilot and Agent 365 investments ...
Analyst(s): Zach Nagle | Stephen White | Domenico Scriva
... AI-driven managed services are creating new forms of vendor lock-in through embedded models, automation and vendor-controlled innovation. IT sourcing, procurement and vendor management leaders should act now to strengthen governance, portability and commercial controls to retain leverage and sustain value. ...
... Commission’s sweeping Technology Sovereignty Package. The proposed Cloud and AI Development Act and revised Chips Act 2.0 will restrict public sector procurement of foreign cloud platforms and, with the Open Source Strategy, will drive investment to an EU sovereign digital ecosystem. Overview Strategic Planning ...
Analyst(s): Daniel Nieto | Arthur Mickoleit | Robert Stoneman | Bart Willemsen
... Gartner client? The market for S2P suites continues to be dominated by traditional SaaS solutions. However, this dominance is being challenged by procurement orchestration and agentic AI vendors. The S2P suite vendors are responding by investing in and developing their own orchestration capabilities and ...
... Procurement struggles to build business partnering capabilities, as business partnering is not always viewed as a core responsibility. Chief procurement officers can learn from Bayer’s strategy to define relevant team competencies and skills and develop a consistent approach to business partnering. ...