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Research Oct 2025
... Access Research Already a Gartner client? To improve and expedite AWS contract negotiations, sourcing, procurement and vendor management, leaders should evaluate their contract terms and conditions. This tool provides advice on negotiating enterprise agreements and private pricing addendums to optimize ...

Analyst(s):   Simone Cleminson   |   Domenico Scriva   |   Dolores Ianni   |   Aadil Nanji
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Premium Research Oct 2025
... Supplier feedback surveys only create value when they drive change. This research outlines how chief procurement officers can turn feedback from suppliers into actionable improvements that enhance performance, strengthen collaboration and reinforce their position as a customer of choice. Overview Introduction ...

Analyst(s):   Miguel Cossio
Premium Research Oct 2025
... Heads of IT sourcing, procurement and vendor management are often surprised by vendor changes and don’t take appropriate actions. Establish a process to proactively monitor diverse market intelligence sources and verify information to anticipate vendor shifts and mitigate risks. Overview Introduction ...

Analyst(s):   Dawn Singer   |   Joanne Spencer
Premium Research Sep 2025
... Organizations often overlook the full cost of deploying RPA in business cases. This research offers a framework to help IT sourcing and procurement leaders accurately assess RPA costs, enabling better selection of use cases and achievement of business goals. More Detail Gartner Recommended Reading Gartner ...

Analyst(s):   Melanie Alexander   |   Sachin Joshi
Research Sep 2025
... Access Research Already a Gartner client? Software vendor audits cost enterprises significant time and money. Sourcing, procurement and vendor management leaders must create a repeatable process that minimizes cost and risks by properly identifying, managing, and settling software audits. Overview Introduction ...

Analyst(s):   Christopher Dixon
Research Oct 2025
... Access Research Already a Gartner client? Robust pricing models are essential for successful public cloud managed services agreements. Sourcing, procurement, and vendor management leaders must balance simplicity, predictability, value/cost alignment and incentivize provider performance to deliver optimal ...

Analyst(s):   Craig Lowery   |   Christopher Wiles
Premium Research Sep 2025
... workplace — as well as insights from Gen Z leaders on how to best leverage this cohort’s strengths to deliver on AI initiatives in sourcing and procurement organizations. Acknowledgments Gartner Research ...

Analyst(s):   Research Board Research Team
Research Dec 2025
... full-spectrum and pure-play) on their ability to build innovative digital products leveraging design, AI, and expertise in other technologies. Sourcing, procurement, and vendor management leaders can use this research to identify and select potential service providers. Strategic Planning Assumptions Market Definition ...

Analyst(s):   Katie Gove   |   Shubham Rathore   |   Ryan McKinney   |   Gunjan Gupta   |   Jaideep Thyagarajan
Conference July 02 2026
... Infrastructure leaders Infrastructure Architects Cloud leaders Data center leaders Operations leaders Security operations leaders Platform leaders Sourcing, procurement, vendor and negotiation management leaders Why you should attend Gartner IT Infrastructure, Operations & Cloud Strategies Conference Accelerate your ...
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