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Research Jun 2025
... performance work statements mitigate sourcing risks by clearly stating delivery, performance and commercial expectations for service providers. Sourcing, procurement and vendor management leaders for U.S. government agencies can use this tool to create robust PWSs when sourcing IT services. Gartner Research ...

Analyst(s):   Tobi Bet   |   William Maurer   |   Jess Aggio
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Premium Research Aug 2025
... IT sourcing, procurement and vendor management leaders must be prepared for unexpected disruptions to IT vendor services. Although these disruptions can impact business as usual, leaders can monitor risk indicators and collaborate with business continuity management to mitigate business impact. Overview ...

Analyst(s):   Pete Adamo   |   Dawn Singer
Premium Research Jun 2025
... Supplier summits can strengthen supplier relationships and drive business impact when done right. Chief procurement officers can build on these key elements for success and take specific actions to transform a good summit into a great one with measurable, lasting results. Overview Introduction Analysis ...

Analyst(s):   Miguel Cossio
Premium Research Jun 2025
... Google recently announced discounts of 71% on Workspace for U.S. federal agencies. This research offers IT sourcing, procurement and vendor management leaders in the U.S. public sector insights into whether they should transition to Google Cloud and Workspace for cost savings. More Detail Gartner Recommended ...

Analyst(s):   Christopher Dixon   |   Joe Mariano   |   Rishi Sood
Premium Research Jun 2025
... fragmented contract processes opt for CLM solutions to mitigate risks, improve governance and achieve consistency across departments. This note guides procurement technology leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned Gartner ...

Analyst(s):   Peer Contributors
Premium Research Jul 2025
... This tool provides procurement leaders with a universe of category strategy projects, organized by value proposition and value stream, and uses embedded decision logic to recommend project options to accelerate the development of more effective category strategies. When to Use Directions for Use Gartner ...

Analyst(s):   Ryan Polk
Premium Research Jul 2025
... CIOs can optimize costs during negotiations by having their sourcing and procurement leaders follow Gartner’s Triple A Framework. This framework, which encompasses the ask-analyze-assert approach, ensures the right cost and technology questions are asked when analyzing vendor proposals. More Detail ...

Analyst(s):   JoAnn Rosenberger
Premium Research Jul 2025
... Many organizations are leveraging accelerated and competitive co-creation processes to drive business value in IT services deals. Sourcing, procurement and vendor managers can use this infographic to learn more about the dynamic sourcing process and how it focuses on business outcomes. Overview Gartner ...

Analyst(s):   Jess Aggio   |   Andrea Lanzavecchia
Premium Research Jul 2025
... The Tool provides a method for chief procurement officers to assess suppliers’ and third parties’ business continuity capabilities against organizational continuity and recovery needs. The Tool can be customized for assessments and to create necessary follow-up actions. When to Use Directions for Use ...

Analyst(s):   Cheryl Van Dyke
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