... Organizations depend on IT vendors to support and run critical business processes, presenting operational risk when these vendors fail. IT sourcing, procurement and vendor management leaders must ensure their IT vendor contracts are set up to avoid disturbance and respond to disruptive incidents. Overview ...
Analyst(s): Luke Ellery
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... Access Research Already a Gartner client? IT sourcing, procurement and vendor management leaders struggle to determine which contract terms are negotiable with Oracle. This Tool identifies high-risk contract terms in Oracle agreements and reveals the extent to which they can be negotiated to reduce cost ...
... Access Research Already a Gartner client? Sourcing, procurement, and vendor management leaders negotiating AWS private pricing agreements must balance AWS’s strategic priorities, such as growth and long-term commitments, with realistic multiyear forecasting. Use this research to align AWS requirements ...
... issuing audit letters to selected clients for their use of VMware software and support, which can lead to significant compliance fees. IT sourcing, procurement and vendor management leaders should use this tool to manage the audit request effectively and mitigate compliance risks. When to Use Directions ...
Analyst(s): Chris Middlebrook | Rob Schafer | Jo Ann Rosenberger
... Vendor innovation can deliver business outcomes when sourcing, procurement and vendor management leaders clearly articulate them to the right IT vendor. However, IT vendors often fail when SPVM leaders struggle to define outcomes. Develop SPVM’s capability to ask for what you need from those most capable ...
... Renewing an Oracle SaaS contract can be a high-value but intricate undertaking, with each contract requiring different timing and tactics. IT sourcing, procurement and vendor management leaders should use this five-phase Toolkit to increase leverage and optimize Oracle SaaS renewals. When to Use Gartner Recommended ...
Analyst(s): Melanie Alexander | Chris Middlebrook | Victoria Rowan
... Research Already a Gartner client? Security vendors now offer cross-product, prepaid pricing for detection-based tools, citing security buyers’ procurement pain. Vendors’ pricing models vary, and material benefits may be elusive. Security leaders must carefully evaluate the key metrics of prepaid licensing ...
Analyst(s): Chris Silva | Deepak Mishra | Jaswant Kalay
... addresses the key selection criteria and methodology for cybersecurity management leaders to better design their SSE and security access service edge procurement processes. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Charanpal Bhogal | Théo de Féligonde | Dale Koeppen
... complex and require a strategic approach due to new AI products, frequent repackaging, pricing changes, and credit-based pricing models. Sourcing, procurement and vendor management leaders must leverage this five-phase approach to optimize renewal preparation and negotiation. When to Use Gartner Recommended ...
Analyst(s): Ciaran Hudson | Matthew Higgins | Hannah Decker | Rebecca Martin