... offering, is increasing, yet many customers invest cautiously, resulting in higher licensing costs and commercial challenges when expanding. Sourcing, procurement and vendor management leaders can use this research to negotiate GenAI investments that deliver long-term value and flexibility. Overview Strategic ...
Analyst(s): Jan Cook | Christopher Dixon | Lance Pate
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... with Oracle can be challenging due to its dominant market position, limited flexibility in contract terms and complex licensing policies. Sourcing, procurement and vendor management leaders can take these three steps to improve their negotiation leverage and increase the likelihood of positive business outcomes ...
... Access Research Already a Gartner client? IT sourcing, procurement, and vendor management leaders must use Gartner’s GenAI services commercial model decision framework to align the GenAI business cases of “Defend,” “Extend” and “Upend” with appropriate commercial models. This will ensure strategic alignment ...
Analyst(s): Rajib Gupta | Danny Kreidy | Matt Baldino | Sundar Viswanathan | Gunjan Gupta
... products, including Microsoft 365, effective 1 November 2025. This research evaluates impacts, options and negotiation strategies for IT sourcing, procurement and vendor management leaders to optimize SaaS contract renewals and acquisitions. Overview Strategic Planning Assumptions Introduction Impacts and ...
... and gain competitive advantage as the demand for software solutions tailored to address specific business needs grows. This note guides sourcing, procurement and vendor management (SPVM) leaders to learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...
... IT sourcing, procurement, and vendor management leaders often lack knowledge of which Salesforce contract terms are negotiable and the difficulty of negotiating each one. This tool identifies high-risk clauses in the MSA and order form, rates negotiability based on leverage, and guides you in reducing ...
Analyst(s): Quintin Casper | Jo Liversidge | Matthew Higgins | Rebecca Martin
... market is saturated with similar solutions, making it challenging for clients to identify the optimal tool for their needs. This research guides procurement technology leaders in evaluating and selecting vendor software based on support for their most important use cases. Overview What You Need to Know ...
... program, but customers must navigate key differences from the more familiar Enterprise Agreement. Before negotiating a contract, IT sourcing and procurement leaders must uncover cost impacts, changes to support and partner selection challenges. Overview Strategic Planning Assumption Introduction Impacts ...
Analyst(s): Samantha Ruiz | James Chang | Domenico Scriva | Sara Gravesande | Adam DeJoy