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Research Aug 2025
... program, but customers must navigate key differences from the more familiar Enterprise Agreement. Before negotiating a contract, IT sourcing and procurement leaders must uncover cost impacts, changes to support and partner selection challenges. Overview Strategic Planning Assumption Introduction Impacts ...

Analyst(s):   Samantha Ruiz   |   James Chang   |   Domenico Scriva   |   Sara Gravesande   |   Adam DeJoy
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Research Jun 2025
... Access Research Already a Gartner client? Increasingly complex WAN services challenge sourcing, procurement and vendor management leaders to identify the best solution to optimally balance cost and performance. Evaluate WAN services providers’ ability to meet the needs of different layers to identify ...

Analyst(s):   Katja Ruud   |   Karen Brown   |   Lisa Pierce
Premium Research Jun 2025
... The use of intralogistics smart robots is increasing, and many companies will eventually use heterogeneous robot fleets procured from different vendors. This research helps supply chain technology leaders to gauge how multiagent orchestration (MAO) platforms can orchestrate and assign work between various ...

Analyst(s):   Simon Tunstall   |   Dwight Klappich   |   Federica Stufano   |   Rishabh Narang
Research Jul 2025
... through the offering of generative and agentic AI capabilities, resulting in pricing complexity that features credit-based models. IT sourcing, procurement and vendor management leaders can use this research to identify pricing options and minimize contract risk. Overview Strategic Planning Assumptions ...

Analyst(s):   Sachin Joshi   |   Melanie Alexander
Premium Research Jul 2025
... Electronic health record procurement and deployment are costly, high-stakes and resource-intensive endeavors. Healthcare provider CIOs can use this Market Guide to learn how the global enterprise EHR vendors are evolving toward the AI-enabled EHR era and inform vendor evaluation and selection. Overview ...

Analyst(s):   Veronica Walk
Research Sep 2025
... clients report having an unbalanced relationship, marked by limited engagement and challenges extracting value from their relationship. Sourcing, procurement and vendor management leaders must use this research to redefine and maximize the value of their Microsoft relationship. When to Use Directions for ...

Analyst(s):   James Smith   |   Samantha Ruiz   |   Yoann Bianic   |   Aadil Nanji
Research Oct 2025
... Many SAP customers have yet to determine their SAP S4/HANA strategy, and SAP’s push toward the cloud has made this more challenging. Sourcing and procurement leaders should use this research to understand the critical factors that will impact their decision and how to effectively navigate them. Overview ...

Analyst(s):   Bill Ryan   |   Mike Tucciarone   |   Calum McDonald   |   Jan Cook   |   Victoria Rowan
Premium Research Sep 2025
... information management solutions address error-prone, manual supplier onboarding and data collection by automating data entry, validation and maintenance. Procurement technology leaders can use this research to identify technologies to manage all supplier data within a single platform. Overview Market Definition ...

Analyst(s):   Cian Curtin   |   Martin Shreffler
Client Story July 23 2026
... partnerships with other cities, such as Hamburg, to share knowledge and develop Smart City tools. Achieve financial and knowledge-based ROI, enhancing IT procurement processes and strategic planning. Industry Government and Public Sector Client Contact Achille Lerpinière, Chief Information & Technology Officer ...
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