... buyers — machine customers that buy on behalf of organizations — are an agentic AI capability set to transform internal supply chains and procurement, reducing procurement cycles from months to seconds. This note gives CIOs and other executive leaders a roadmap for deploying machine buyers with practical ...
Analyst(s): Don Scheibenreif | Meghna Joshi
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... Access Insights Already a Gartner client? CPOs struggle to be seen as thought leaders for their organizations, with only 21% reporting that the procurement function is seen that way. To overcome this, CPOs must harness the full range of data they have at their disposal to drive effective, evidence-based ...
... Generative AI investments are increasingly prominent on sourcing and procurement roadmaps, but implementation gaps persist. This presentation equips CPOs to move from experimentation to outcomes by spotlighting GenAI use cases tied to business objectives, mapped by impact and maturity. Gartner Recommended ...
... Access Insights Already a Gartner client? IT sourcing and procurement leaders must consistently apply procurement practices proven to reduce buyers’ regret. Adopt Gartner’s GuIDED procurement practices to drive agile, collaborative approaches and achieve successful business outcomes. Insights at a Glance ...
Analyst(s): Luke Ellery | Brett Sparks | Dawn Singer
... Access Insights Already a Gartner client? CPOs are navigating relentless change as digital, regulatory, and economic shifts redefine procurement. Success requires anticipating new forces, including leveraging AI, risk management, and supplier innovation to create value and sustain a competitive advantage ...
Analyst(s): Joe Stephens | Alexis Boudreau | Sarah Small
... While procurement technology vendors are developing AI capabilities for their solutions at a rapid pace, some organizations are building their own AI capabilities to more closely address their needs. CPOs can use this research to understand when to buy, build or blend AI. Insights at a Glance Issue ...
... and engaged to prevent skill gaps and talent dissatisfaction caused by AI disruptions. Use this research to create an engaged and high-performing procurement team through career development opportunities, including career pathing, complementary teams and upskilling. Insights at a Glance Impact Brief Actions ...
... impact, but poor change management is hindering adoption and limiting transformation success. To realize promised AI benefits, CPOs can use three procurement adoption strategies to bridge the gap between potential and real-world outcomes. Insights at a Glance Strategic Planning Assumption Impact Brief ...
Analyst(s): Jeremy Suter | Meghan O'Doherty | Thomas Pocock
... This guide empowers chief procurement officers to build a future-fit talent strategy with clear objectives, actionable steps for recruitment, retention, and upskilling, and a model for ongoing evaluation and impact. Overview Steps Review Your Performance Gartner Recommended Reading Gartner Insights Abstract ...