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Research Apr 2024
... Access Research Already a Gartner client? IT sourcing, procurement and vendor management leaders struggle to determine which contract terms are negotiable with Salesforce. This Tool identifies high-risk contract terms in Salesforce agreements and reveals the extent to which they can be negotiated to ...

Analyst(s):   Quintin Casper   |   Rebecca Martin   |   Jo Liversidge   |   Hannah Decker
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Premium Research Jun 2024
... in 2027, and customers must decide whether to migrate to SAP S/4HANA, evaluate extended maintenance or move to a third-party provider. Sourcing, procurement and vendor management leaders can explore three options to determine an ERP sourcing solution that fits their strategy. Gartner Research ...

Analyst(s):   Shubham Rathore   |   David Penny   |   Allan Wilkins   |   Tom Sieber
Research May 2024
... careful consideration of various implications, such as IP, liability, compliance, commercials or ethics. This tool is designed to help sourcing procurement and vendor management leaders validate their IT service contracts from a generative AI perspective. Gartner Research ...

Analyst(s):   Biswajit Maity   |   Sundar Viswanathan   |   DD Mishra
Research Jun 2024
... information to vendors during live demonstrations may mean lost negotiation leverage. This research provides a three-pronged approach to help sourcing procurement and vendor management leaders retain leverage and support data-driven product selection. Overview Introduction Analysis Gartner Recommended Reading ...

Analyst(s):   Wendy Morin   |   James Smith   |   Christopher Dixon
Research Feb 2024
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders should use Gartner’s dynamic sourcing approach to achieve better business outcomes more quickly. It uses competitive co-creation to help transform requests for solutions into binding contracts, deliverable with ...

Analyst(s):   Biswajit Maity   |   Andrea Lanzavecchia   |   Rajib Gupta   |   Mark Ray   |   Christopher Wiles
Premium Research Sep 2024
... between ServiceNow’s two ITSM licensing models: the role-based Fulfiller User model and the Unrestricted User model. This research can help sourcing, procurement and vendor management leaders select the optimal license structure to reduce cost and ensure compliance. More Detail Gartner Recommended Reading ...

Analyst(s):   Christopher Dixon   |   Domenico Scriva   |   Lance Pate   |   Biswajit Maity   |   Jan Cook
Research Sep 2024
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders should use this Tool to evaluate and negotiate key terms and conditions in ServiceNow software contracts. This will help mitigate risks, reduce costs and achieve optimal business outcomes. When to Use Directions ...

Analyst(s):   Biswajit Maity   |   Jan Cook   |   Christopher Dixon   |   Lance Pate
Premium Research Oct 2024
... To promote themselves as critical business enablers rather than just leaders of a cost center, chief procurement officers must increase their influence. This research provides CPOs three steps they can take to improve their influence by identifying and developing their desired personal brand. Overview ...

Analyst(s):   Andrea Greenwald   |   Esha Segan
Premium Research Jan 2025
... setting the stage to form a dominant international software and cloud reseller. The research identifies key considerations for heads of IT sourcing, procurement and vendor management to navigate in preparation for the acquisition. More Detail Gartner Recommended Reading Gartner Research ...

Analyst(s):   Stephen White   |   Dawn Singer
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