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Premium Research Jul 2024
... Sourcing, procurement and vendor management leaders struggle to harness the strengths of a multigenerational workforce. To hire and retain top talent, SPVM leaders can increase flexibility, support their team by adapting to generational differences and provide continual development opportunities. Overview ...

Analyst(s):   Autumn Stanish   |   Adam DeJoy   |   James Smith
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Research Jun 2024
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders must strategize effectively when negotiating with ServiceNow to secure maximum value. Follow the three steps in this research to help leverage ServiceNow’s priorities and increase the chances of successful negotiation ...

Analyst(s):   Christopher Dixon   |   Lance Pate   |   Jan Cook
Research Nov 2024
... Buyers often shortlist Microsoft and Salesforce together for CRM or SFA but then struggle to understand what commercial terms to negotiate. Sourcing, procurement and vendor management leaders can focus preselection negotiation on addressing price caps, commitment flexibility and unforeseen costs. Overview ...

Analyst(s):   Aadil Nanji   |   Jo Liversidge
Research Jan 2025
... a Gartner client? Environmental IT risks and opportunities have reached a turning point, necessitating IT sourcing action. Heads of IT sourcing, procurement and vendor management operating as the nexus between IT vendors and their organizations should use this research to prioritize sustainability in ...

Analyst(s):   Stephen White   |   Jaideep Thyagarajan   |   Danny Kreidy
Research Jul 2024
... Access Research Already a Gartner client? Enterprises often seek service providers’ support when implementing generative AI. In such cases, sourcing, procurement and vendor management leaders can use this research to play an active role in goal setting, assess the provider’s risk awareness and establish internal ...

Analyst(s):   Tsuyoshi Ebina   |   Gunjan Gupta
Premium Research Jul 2024
... leading vendors of cloud solutions for financial management, human capital management, enterprise planning, analytics and spend management. Sourcing, procurement and vendor management leaders can use this Vendor Rating to gauge Workday’s suitability for their organization. Overall Rating Detailed Rating Note ...

Analyst(s):   Fabio Di Capua   |   Neha Ralhan   |   Ishan Anand   |   Adam Woodyer   |   Greg Leiter   |   Quintin Casper
Research Mar 2024
... Organizations must leverage competitive co-creation processes to quickly identify the best IT solutions and contracts for business value. Sourcing, procurement and vendor management leaders can use this dynamic sourcing contract and statement of work tool to track negotiated legal terms and solution details ...

Analyst(s):   Gunjan Gupta   |   Andrew Miljanovski   |   Ulrik Stihoej   |   Andrea Lanzavecchia   |   Biswajit Maity
Premium Research May 2024
... Sourcing, procurement and vendor management leaders struggle to evaluate the risks of third-party software support. This research provides recommendations to mitigate the legal, security and OEM software vendor relationship risks to ensure substantial savings and unlock the full potential of TPSS. Overview ...

Analyst(s):   Ezekiel Odubitan   |   Ciaran Hudson   |   Rob Schafer
Research Dec 2024
... Access Research Already a Gartner client? Cloud service providers vary widely in their risk profiles. Gartner’s four-tier model provides sourcing, procurement and vendor management leaders with a practical approach to balancing risk and desired business outcomes when selecting public cloud services. Overview ...

Analyst(s):   Tobi Bet   |   Pete Adamo   |   Lydia Leong   |   Charlie Winckless
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