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Research Apr 2025
... Gartner client? Compared to an RFP, a request for solution (RFS) allows for more interaction between the parties to co-create a solution. Sourcing, procurement and vendor management leaders can use this RFS template to request solutions that generate innovation and tie services providers’ proposals to business ...

Analyst(s):   Ulrik Stihoej   |   Andrew Miljanovski   |   Gunjan Gupta   |   Jess Aggio   |   Christopher Wiles   |   Alessio Meloni   |   Andrea Lanzavecchia
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Research Mar 2025
... Access Research Already a Gartner client? Negotiation is a critical step to closing a good IT services deal. However, many IT sourcing, procurement and vendor management leaders lack knowledge and experience to counter highly skilled sales teams. This research offers an eight-step process to help optimize ...

Analyst(s):   Sundar Viswanathan   |   Jaideep Thyagarajan   |   DD Mishra
Research Sep 2024
... ethical and compliance exposure from uncontrolled bias and lack of transparency in AI software are growing. This research discusses how sourcing, procurement and vendor management leaders can ensure vendors are contractually bound to deliver responsible and interpretable AI. Overview Introduction Analysis ...

Analyst(s):   Edward Weinstein   |   Svetlana Sicular   |   Melanie Alexander
Research Dec 2024
... Access Research Already a Gartner client? Cloud service providers vary widely in their risk profiles. Gartner’s four-tier model provides sourcing, procurement and vendor management leaders with a practical approach to balancing risk and desired business outcomes when selecting public cloud services. Overview ...

Analyst(s):   Tobi Bet   |   Pete Adamo   |   Lydia Leong   |   Charlie Winckless
Research Apr 2025
... Edition, can be complex. This research offers insights into the RISE with SAP model, helps identify potential extra costs, and guides IT sourcing, procurement and vendor management leaders in obtaining transparent proposals. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended ...

Analyst(s):   Victoria Rowan   |   David Penny   |   Bill Ryan   |   Ciaran Hudson
Research Nov 2024
... Research Already a Gartner client? Some Oracle customers nearing a ULA’s end can be unsure whether to certify or renew. This research helps sourcing, procurement and vendor management leaders initiate a three-phase project before ULA expiration to evaluate and select the best option to optimize value, mitigate ...

Analyst(s):   Wendy Morin   |   Allison Adams
Research Dec 2024
... DPO and operational cash flow. Finance transformation leaders should use this research to make sustainable, targeted upgrades to order-to-cash and procure-to-pay processes that seize control and release cash back into the business. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Josh Raymond   |   Tamara Shipley
Research Nov 2024
... Workday renewals are complex and confusing due to a lack of transparency and its unique (and often misunderstood) cost increases. IT sourcing, procurement and vendor management leaders can use this five-phase approach to plan, prepare for and successfully negotiate their Workday renewals. Overview ...

Analyst(s):   Ishan Anand   |   Quintin Casper   |   Dawn Hubbard
Research Jan 2020
... The business processes that ERP supports — finance, procurement, HR and order management processes — are key to business performance, digital transformation and competitive success. Gartner’s insights will help CIOs overcome the negativity commonly associated with ERP initiatives. Data Snapshot Data ...

Analyst(s):   Paul Schenck   |   Mike Guay   |   Tim Faith   |   Denis Torii   |   Duy Nguyen
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