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Research Apr 2025
... Already a Gartner client? Implementation of the ServiceNow platform requires significant transformation and expertise. This research helps sourcing, procurement and vendor management leaders identify a service provider to drive the successful development, implementation and execution of a robust ServiceNow ...

Analyst(s):   Tom Sieber   |   Biswajit Maity   |   Andrew Miljanovski   |   Jess Aggio   |   Matt Baldino   |   Mark Ray
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Research Nov 2024
... software licensing terms are typically complex and ambiguous, making compliance challenging and heightening the risk of expensive audits. Sourcing, procurement and vendor management leaders can use this research to mitigate 10 common risks when licensing Oracle software. Overview Introduction Analysis Gartner ...

Analyst(s):   Yoann Bianic   |   Chris Middlebrook   |   Jo Liversidge   |   Rob Wilkes   |   Wendy Morin   |   Ezekiel Odubitan
Research May 2021
... The acceleration of digital investment to build composable business is driving the need for digital business services. Sourcing, procurement and vendor management leaders can use this guide to identify the digital business consulting service providers to deliver digital business strategy outcomes. Overview ...

Analyst(s):   Katie Gove   |   Allan Wilkins   |   Brendan Williams   |   Chrissy Healey   |   Peter Adamo
Research Oct 2020
... Insights Already a Gartner client? Optimizing costs and managing efficiencies in dispersed communications continue to challenge enterprises. Sourcing, procurement and vendor management leaders need TEM vendors that provide a cost-efficient solution to enable and support effective commercial management of communications ...

Analyst(s):   Lisa Unden-Farboud   |   Katja Ruud   |   Pablo Arriandiaga   |   Bill Menezes
Research Mar 2022
... Gartner client? Moving enterprise workloads to Oracle Cloud Infrastructure requires expertise, strategy, planning, migration and management. Sourcing, procurement and vendor management leaders can use this guide for a nonexhaustive list of managed and professional services providers with such experience. Overview ...

Analyst(s):   Tobi Bet
Research Feb 2024
... significantly affect IT service delivery and sourcing by increasing efficiencies, enhancing risk management and improving compliance processes. Sourcing, procurement and vendor management leaders should explore the benefits of GenAI when sourcing services. Overview Strategic Planning Assumption Introduction Impacts ...

Analyst(s):   Ishan Anand   |   Biswajit Maity   |   DD Mishra   |   Delphine Pouget
Premium Research Feb 2024
... Gartner gives insights into the advancements and areas of caution for sourcing, procurement and vendor management leaders sourcing offerings from Dell Technologies — one of the largest multinational IT providers with a portfolio of products and services across infrastructure and endpoint solutions. ...

Analyst(s):   Tony Harvey   |   Jeffrey Hewitt   |   Laz Gonzalez   |   Frank Marsala   |   Mark Paine   |   Chandra Mukhyala   |   Jeff Vogel   |   Jen Singleton   |   Stephen Kleynhans   |   Sid Nag
Research Jan 2024
... Integration-platform-as-a-service proposals are difficult to compare due to the variety of pricing metrics and a series of hidden costs. Sourcing, procurement and vendor management leaders can compare iPaaS proposals with a scenario-based assessment and negotiate key terms to reduce future costs. Overview ...

Analyst(s):   Melanie Alexander   |   Andrew Comes
Research Oct 2024
... complexity of SAP’s pricing and licensing, clients are often caught by surprises in their contracts that go unnoticed until it’s too late. Sourcing, procurement and vendor management leaders can use this research to uncover these 10 common risks and work to mitigate them. Overview Introduction Analysis Gartner ...

Analyst(s):   Mike Tucciarone   |   Victoria Rowan   |   Jan Cook
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