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Research Nov 2024
... Access Research Already a Gartner client? Sourcing, procurement and vendor management leaders struggle to achieve enterprise visibility of software entitlement data in decentralized purchasing environments. This research provides strategies to centralize the data for governance, continuous visibility ...

Analyst(s):   Jaswant Kalay   |   Yolanda Harris   |   Ciaran Hudson
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Research Mar 2025
... managed mobile services cost-effectively across geographies can increase productivity and end-user satisfaction, but is complex to achieve. Sourcing, procurement and vendor management leaders should combine technical, commercial and operational needs to identify a best-fit provider. Overview Market Definition ...

Analyst(s):   Katja Ruud   |   Matt Baldino
Premium Research Aug 2024
... leaders in IT services with an annual revenue of $10.8 billion. Its continued growth demonstrates its relevance to IT services buyers. Sourcing, procurement and vendor management leaders can use this research to understand Wipro’s strategy, approach and risks. Overall Rating Detailed Rating Gartner Recommended ...

Analyst(s):   Sid Nag   |   Tobi Bet   |   David Ackerman   |   Katie Gove   |   Gary Spivak
Research May 2024
... Already a Gartner client? The number and variety of commercial AI and GenAI offerings continues to grow dramatically. This guidance helps sourcing, procurement and vendor management leaders quickly understand how pricing for AI differs from traditional software licenses or SaaS and how to limit unbudgeted ...

Analyst(s):   Matthew Higgins   |   Melanie Alexander
Research May 2024
... Vendors attribute uplifts to three primary reasons: new generative AI features, inflation and sustainability costs. This research helps sourcing, procurement and vendor management leaders understand and negotiate price increases. Overview Strategic Planning Assumptions Introduction Impacts and Recommendations ...

Analyst(s):   James Smith   |   Hannah Decker
Research Sep 2024
... ServiceNow customers are often caught by unwanted licensing and pricing surprises after they have negotiated their software contracts. Sourcing, procurement and vendor management leaders can use this research to anticipate these common licensing pitfalls and avoid unexpected and unbudgeted costs. Overview ...

Analyst(s):   Lance Pate   |   Christopher Dixon   |   Jan Cook   |   Biswajit Maity
Research Oct 2024
... complexity of SAP’s pricing and licensing, clients are often caught by surprises in their contracts that go unnoticed until it’s too late. Sourcing, procurement and vendor management leaders can use this research to uncover these 10 common risks and work to mitigate them. Overview Introduction Analysis Gartner ...

Analyst(s):   Mike Tucciarone   |   Victoria Rowan   |   Jan Cook
Research Apr 2025
... Access Research Already a Gartner client? Profiling users of Microsoft 365 is essential to avoid overlicensing and curb overspending. Sourcing, procurement and vendor management leaders can use this research to increase negotiation leverage and optimize costs by utilizing user profiles and aligning users ...

Analyst(s):   Adam DeJoy   |   Ben Jepson   |   Zach Nagle
Premium Research Dec 2024
... results are not showing the anticipated gains. It will take more time for its strategy to manifest revenue growth and market share gains. Sourcing, procurement and vendor management leaders can use this research for insight into that strategy. Overall Rating Detailed Rating Gartner Recommended Reading Note ...

Analyst(s):   Tim Mahon   |   Raymond Paquet   |   George Brocklehurst
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