... Access Research Already a Gartner client? With the increased complexity of managing multiple service providers, sourcing, procurement and vendor management leaders are turning to SIAM providers for help. We provide an overview of the market and insights on qualified vendors and their capabilities to ...
Analyst(s): Karl Rosander | DD Mishra | Christopher Wiles | Andrea Lanzavecchia | Jess Aggio
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... cloud environments is challenging. Organizations struggle to forecast software and cloud consumption amid ever changing product use rights. Sourcing procurement and vendor management leaders must support their stakeholders to optimize licensing and reduce costs. Overview Strategic Planning Assumptions Introduction ...
Analyst(s): Michael Silver | Domenico Scriva | Yoann Bianic | James Chang
... consider the impact of consolidated contact center, CRM customer service, analytics and WEM solutions. Impacts Analysis Impacts and Recommendations Procurement Will Become More Complicated as Each Vendor Increases Viability Across All Four Pillars of Great Customer Service Continued Multivendor Ecosystem ...
... Insights Already a Gartner client? As the move to public cloud accelerates, clients are seeking specialized help with IT transformation. Sourcing, procurement and vendor management leaders can use this assessment of 16 providers focused on cloud-native solutions associated with managed and professional ...
Analyst(s): William Maurer | Tobi Bet | Craig Lowery | DD Mishra | Mark Ray | David Groombridge
... Quadrant evaluates providers’ capabilities in custom software development to support digital transformations and building new products. Sourcing, procurement and vendor management leaders can use this research to identify and select potential providers. Strategic Planning Assumptions Market Definition/ ...
Analyst(s): Luis Pinto | Jaideep Thyagarajan | Deacon D.K Wan | Brett Sparks | Gunjan Gupta
... expense reduction with greater WAN and LAN agility and performance are increasingly turning to managed network services. This research helps sourcing, procurement and vendor management leaders navigate the fragmented but expanding managed network services market. Strategic Planning Assumptions Market Definition ...
Analyst(s): Ted Corbett | Danellie Young | Lisa Pierce
... client? Just stopping by? The online licensing terms for Microsoft Dynamics 365 and Power Platform are complex and change frequently. Sourcing, procurement and vendor management leaders must be aware of these licensing pitfalls to avoid unbudgeted risks upon acquisition or renewal negotiations. Overview ...
Analyst(s): Aadil Nanji | Jo Liversidge | Ben Jepson | Dolores Ianni
... Access Research Already a Gartner client? Cloud transformation drives measurable business outcomes and value for clients. Sourcing, procurement and vendor management leaders can use this research to align their business needs with providers focused on cloud transformation migrations, development, and ...
Analyst(s): Christopher Wiles | William Maurer | Mark Ray | Lydia Leong | Tom Sieber | Tobi Bet | Craig Lowery
... systems integrators on their ability to build new products leveraging design, Generative AI, APIs and expertise in other technologies. Sourcing, procurement and vendor management leaders can use this research to identify and select potential service providers. Strategic Planning Assumptions Market Definition ...
Analyst(s): Will Grant | Katie Gove | Jaideep Thyagarajan | Luis Pinto | Gunjan Gupta