... Service King's IT operating model is geared towards building revenue-generating digital products, and disrupting the automotive service industry by changing customer experience and expectations. Gartner Insights Abstract ...
Analyst(s): CIO Research Team
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... As the holiday lights come down and the new year begins, PPM staff have the chance to rethink how they will operate in 2020. This blog recommends resolutions for PPM staff to adopt to succeed in the coming year. Recommended by the Authors Gartner Insights Abstract ...
... Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic. This document synthesizes Gartner Peer Insights’ content in the ind ...
... Shifts in societal vulnerabilities occur more frequently due to digital technologies, regardless of aggregate quantity. Managing them requires the creators of societal vulnerability shifts to also become the managers. (Maverick research exposes unconventional thinking and advice.) Specific Maverick C ...
... A lack of clear understanding among business leaders about the differences between digital business optimization and digital business transformation can stall progress. This article outlines ways in which CIOs can clear up this confusion. Recommended by the Authors Gartner Insights Abstract ...
... Learn how progressive I&O leaders are accelerating the function’s journey to support an IT product line model to support the enterprise’s speed and agility needs. Gartner Insights Abstract ...
Analyst(s): Infrastructure and Operations Research Team
... A merged virtual/physical world will need an enormous amount of new infrastructure. CIOs will succeed in digital business only if they contribute to civilization infrastructure and the digital society it enables. Opportunities and Challenges What You Need to Know Insight From the Analyst Civilization In ...
... The competitive arena of blockchain technology platforms consists of more than 70 contenders — either announced or emerging. CIOs must recognize the evolutionary path of blockchain technology, and the competitive dynamics of this sector, if they are to manage the risks of platform selection. 主要观点 建议 Th ...
... The Arc is expanding to integrate services from around the state of Minnesota in serving its clients. Technology makes all of this possible right now. Big vendors used to offer the midmarket big solutions; now technology allows these enterprises to develop rightsized solutions. Case Study Providing Ac ...