... Client Story Helsana Transforms Procurement and Accelerates Vendor Selection Helsana, a leading Swiss health insurance provider, faced the challenge of optimizing procurement processes and meeting rising customer expectations in a highly regulated environment. To drive agility and efficiency while supporting ...
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... CPOs can use this benchmarking tool to compare procurement spend and staffing against peers, improve procurement function performance, identify opportunities to optimize investments and resources, and shape their strategy and operating model. Overview Directions for Use What You Get About the Tool Gartner ...
Analyst(s): Andrea Greenwald | Anay Vaish | Pratham Garg
... Fragmented procurement experiences create user friction, inconsistent engagement and limited visibility into demand. Procurement technology leaders can use intake capabilities to simplify access to procurement, improve adoption and enhance stakeholder experience. Insights at a Glance Issue Impact Implications ...
... AI investment is accelerating faster than procurement’s ability to turn it into measurable value. This research enables chief procurement officers to clearly communicate the implications of AI to procurement and develop a human-readiness strategy to get the most value. Overview Gartner Recommended Reading ...
Analyst(s): Andrea Greenwald | Charity Hooper | Magnus Bergfors
... AI investment is accelerating faster than procurement’s ability to turn it into measurable value. This research enables chief procurement officers to clearly communicate the implications of AI to procurement and develop an AI-readiness strategy to get the most value. Overview Gartner Recommended Reading ...
... It is becoming an enterprise and workforce capability that cuts across traditional procurement categories. As organizations deploy AI through software, services, infrastructure and autonomous agents, chief procurement officers should establish AI as a dedicated category management domain to improve visibility ...
Analyst(s): Katarzyna Fonteyn | Ryan Polk | Mel Mohamednur
... Access Insights Already a Gartner client? As chief procurement officers seek to expand procurement’s contribution beyond cost savings, many struggle to transition from transactional sourcing to category management. Procurement organizations are better positioned to deliver strategic business value when ...
... has identified supply chain and procurement technology trends we believe will enable how procurement organizations drive strategic innovation. Assessing and enabling these supply chain technology trends will enable chief procurement officers to reshape how procurement organizations deliver business value ...
Analyst(s): Alex Brady | Martin Shreffler | Christian Titze | Micky Keck
... Access Insights Already a Gartner client? As AI matures, procurement organizations are using third-party BPO providers to access advanced tools and accelerate digital transformation. This guide helps CPOs evaluate this rapidly changing market and select vendors to improve efficiency and cost. Overview ...
Analyst(s): Enrico Giromini | Katarzyna Fonteyn | Alan Stanley