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Premium Research Jun 2026
... The dynamic B2B selling environment has made accurate sales forecasts increasingly difficult. Instead of doubling down on seller inputs, target three measures — initial pipeline value, pipeline conversion rate, and pipeline slippage rate — to determine pipeline health and identify risks early. Insights ...

Analyst(s):   Steve Rietberg
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Research May 2026
... Access Insights Already a Gartner client? Marketing and sales must align their operations to support B2B buyers through complex purchases and grow revenue. B2B CMOs can use this maturity model to benchmark their organizations’ level of alignment. Insights at a Glance Impact Brief Actions How to Execute ...

Analyst(s):   Jeff Cohen
Premium Research May 2026
... CSOs are evaluated on both revenue and transformational leadership. In a climate of nonstop change, transformation is essential to stay relevant — yet 90% of CSOs struggle to transform and hit their quarterly goals. Join this session to uncover the strategies and tactics CSOs must leverage to balanc ...

Analyst(s):   Dave Egloff
Research Jun 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Dave Egloff, Distinguished Vice President Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Dave Egloff
Complimentary Research July 01 2025
... Sales Transformation: Future-Fit Strategies for Chief Sales Officers Accelerate sales transformation by mastering change in a volatile environment According to Gartner, only 11% of sales leaders are able to maintain productivity during sales transformation. Sales transformation is no longer optional, ...
Webinar On-Demand
... analytics survey, 84% of chief sales officers (CSOs) agreed that sales analytics have had less influence on sales performance than leadership expected. That’s a massive area of opportunity considering the primary purpose of analytics: generating actionable insights that guide sales leaders in making the best ...

Analyst(s):   Simon Escobar
Premium Research Aug 2026
... Many sales AI strategies overrotate on which AI tools to buy, for which use cases, resulting in AI performance theater. CSOs can leverage the back-of-the-napkin model to identify gaps in their strategy by aligning efforts with personal, process, and operating model transformations. Insights at a Glance ...

Analyst(s):   Dan Gottlieb
Research Oct 2026
... Access Insights Already a Gartner client? B2B CMOs’ AI implementations have disrupted sales processes and degraded the buying journey. Leaders need to evolve beyond independent AI projects and work with the CSO to inventory projects, assess their implications, and align their functions’ AI strategies ...

Analyst(s):   Nicholas Mortensen
Research Oct 2026
... commercial growth. Why This Matters Blind Spots What's Around the Corner Questions You Should Be Asking Gartner's Positions Your Journey as a CSO/Head of Sales Gartner Insights Abstract ...

Analyst(s):   Robert Blaisdell   |   George Tobias
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