... Enterprise applications leaders often find it challenging to select vendors because RPA, BPA and other process automation technologies overlap. This research explains the emerging trend of a new class of technology that is driving a consolidated business orchestration and automation platform. More Detail ...
Analyst(s): Sachin Joshi | Saikat Ray | Arthur Villa | Keith Guttridge | Adam Briggs
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... the Trough Integrated Risk Management Natural Language Query Data and Analytics Governance Digital Business Transformation Blockchain Robotic Process Automation (RPA) Privacy Management Tools Climbing the Slope Corporate Legal Matter Management E-Discovery Software Contract Life Cycle Management Enterprise ...
... research to gauge your priorities against your peers’ technology investments in key areas, like cloud for mobility-as-a-service platforms and robotic process automation for customer service. Overview Survey Objective Data Insights Gartner Recommended Reading Gartner Research ...
... responsible for strategy can use the peer stories in this research to learn how their peers realized benefits from analytics, control tower, robotic process automation and AI. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Integrated Risk Management Prescriptive Analytics Sliding Into the Trough Data and Analytics Governance Robotic Process Automation Offerings Digital Business Transformation Robotic Process Automation Software Predictive Analytics (Dig. Mktg.) Blockchain Corporate Social Responsibility Climbing the Slope ...
... The 2019 Gartner State of RPA Survey indicates that 87% of organizations are implementing or have already implemented RPA. Organizations are using RPA enterprisewide in many different use cases, but most commonly in functions that have highly-structured and well-defined data and workflows. Recommended ...
... Enterprise application leaders need to evaluate multiple capabilities required for process automation for various automation use cases. This research provides a clear decision path for them to choose the best-fit capability required for process automation. Overview Gartner Recommended Reading Gartner R ...
Analyst(s): Sachin Joshi | Saikat Ray | Arthur Villa
... Digital technology has the potential to transform tax’s work and the function is largely embracing these opportunities, like robotic process automation. But most tax teams are investing in these tools on an ad hoc basis. Learn how to create a digital strategy based around critical priorities. Recommended ...
... Recorded Video Customer Service Speech Analytics for Customer Service Knowledge Management for Customer Service Virtual Customer Assistants Robotic Process Automation (RPA) Field Service Workforce Optimization Mobile Field Service Management Climbing the Slope Consumer Messaging Applications Customer Engagement ...