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Research Sep 2026
... Access Insights Already a Gartner client? Well-designed investigation processes enable effective compliance oversight, transparency and accountability. This research enables CCEOs to improve investigation processes through metrics that track efficiency, quality and employee trust. Insights at a Glance ...

Analyst(s):   Kelly Larmon
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Premium Research Sep 2026
... leaders must task platform teams with managing the shared platform capabilities that power AI agents and AI-enabled applications. This reduces complexity, embeds governance and security, and enables product teams to focus on business outcomes. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Manjunath Bhat   |   Cary Pillers   |   Annie Hodgkins
Premium Research Jul 2026
... HR business partners need to enable their business units to continuously navigate change to deliver business outcomes and growth. This library provides tools and resources to help HR business partners diagnose change readiness, develop change capability, and enable change adoption across the change journey ...

Analyst(s):   Steven Peter
Q&A May 21 2025
... Gartner for Sales Leaders helps sales teams combat commoditization and price-based purchasing, develop critical manager and seller skills, elevate the value of sales interactions, unlock existing growth potential, and optimize sales force enablement. Follow news and update from the Gartner Sales practice ...
Premium Research Mar 2025
... Build and communicate a sales strategy that avoids blind spots and enables chief sales officers to adapt to changing market trends Outcome Suggested Partners Featured Resource Step 1 Step 2 Step 3 Step 4 Gartner Research ...

Analyst(s):   Robert Lesser   |   Michael Katz
Premium Research Sep 2023
... Sales force automation platforms enable deeper sales automation, mediation of buyer and seller interactions and standardized CRM sales processes. Application leaders supporting sales should evaluate the 13 vendors against 12 critical capabilities within three use cases to identify the best fit. Overview ...

Analyst(s):   Steve Rietberg   |   Guy Wood   |   Ilona Hansen   |   Varun Agarwal   |   Adnan Zijadic
Premium Research Sep 2022
... Sales force automation platforms enable collaboration, mediate interactions between buyers and sellers, and standardize CRM sales processes. Application leaders supporting sales should evaluate the 14 vendors against 12 critical capabilities within three use cases to identify vendors for further evaluation ...

Analyst(s):   Steve Rietberg   |   Varun Agarwal   |   Adnan Zijadic   |   Ilona Hansen
Premium Research Mar 2026
... adapt to complex B2B buying environments, chief sales officers should reenvision their upskilling approach. CSOs must prioritize commercially successful skills, redefine their relationship with technology and AI, and embed the skills in the fabric of the sales organization for long-term adoption. Insights ...

Analyst(s):   Michael Katz
Research Dec 2021
... leading digital business innovation practice in China, is made to enable modularity, composability and thus composable business. This research showcases the architecture and building blocks of the middle platform, explaining how it enables composable business. More Detail Recommended by the Authors Gartner ...

Analyst(s):   Daniel Sun   |   Yefim Natis   |   Anne Thomas   |   Marcus Blosch
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