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Premium Research Feb 2026
... Key accounts need targeted resource allocation due to their strategic value and high cost to serve. CSOs and their sales operations team should use this tool to optimize investments across key account tiers, align resources with account potential and maximize ROI. When to Use Directions for Use Gartner ...

Analyst(s):   Robert Lesser   |   Daniel Hawkyard
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Blog Post October 19 2020
... Are you considering taking the next step in your career and joining Gartner's world-class sales team? If you are, there are a few things you should know to better prepare for your interview with us. ...
Premium Research Jan 2024
... Marketing, sales and service support the customer life cycle, but their siloed functions can result in a disjointed customer experience and lost revenue. This presentation helps revenue and retention leaders collaborate on alignment activities to achieve revenue growth. Gartner Research ...

Analyst(s):   Elizabeth Jones   |   Jeffrey L. Cohen
Premium Research May 2023
... Despite the improved maturity of AI-based sales technologies, application leaders supporting B2B CRM struggle with AI implementation strategy. Use this research to align with cost-optimization targets and drive revenue growth. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Guy Wood   |   Varun Agarwal   |   Ilona Hansen   |   Melissa Hilbert   |   Adnan Zijadic
Research Jan 2022
... Application leaders supporting sales need to know how to communicate their request-for-proposal requirements to prospective SFA vendors. Use this research to help guide the three most important areas to communicate in order to improve vendor selection. Gartner Insights Abstract ...

Analyst(s):   Adnan Zijadic
Premium Research Sep 2024
... Generative AI service deployment is a priority for marketing, sales and customer service leaders. By understanding these functional leaders’ priorities, challenges and targeted outcomes, tech services leaders can design offerings that meet the market’s requirements. Overview Analysis Conclusion Gartner ...

Analyst(s):   Scott Frederick   |   Tom Coshow
Premium Research Jun 2024
... Microsoft Copilot for Sales is a new and rapidly evolving addition to CRM software that challenges current data governance, business processes and data flows. This research provides a pragmatic analysis for application technical professionals tasked with evaluating and implementing this service. Overview ...

Analyst(s):   Chad Nelson
Premium Research Jan 2025
... sellers and sacrificing downstream opportunities. CSOs can learn from SixthSpark’s* fusion team, which created innovative routing logic and a new digital sales role to offset these issues. Case Overview Critical Components Results Gartner Recommended Reading Gartner Research ...

Analyst(s):   Kelly Fischbein   |   Dan Gottlieb
Premium Research Oct 2024
... Every sales presentation is critical for an early-stage provider. To secure the next step, startup tech CEOs must approach a meeting with a new prospect with a considered three-part agenda that demonstrates an understanding of prospect challenges and utilizes case studies to showcase value. More Detail ...

Analyst(s):   Warren Johnstone
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