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Premium Research Apr 2026
... The 2025 Gartner B2B Buyer Survey reveals rapid growth in generative AI adoption in the purchase process, alongside continued reliance on sales reps and supplier digital platforms. CMOs can access industry perspectives for financial services, healthcare, manufacturing, IT and business services. Insights ...

Analyst(s):   Alan Lopez   |   Martin DeWitt
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Blog Post October 19 2020
... Are you considering taking the next step in your career and joining Gartner's world-class sales team? If you are, there are a few things you should know to better prepare for your interview with us. ...
Premium Research Jan 2024
... Marketing, sales and service support the customer life cycle, but their siloed functions can result in a disjointed customer experience and lost revenue. This presentation helps revenue and retention leaders collaborate on alignment activities to achieve revenue growth. Gartner Research ...

Analyst(s):   Elizabeth Jones   |   Jeffrey L. Cohen
Premium Research May 2023
... Despite the improved maturity of AI-based sales technologies, application leaders supporting B2B CRM struggle with AI implementation strategy. Use this research to align with cost-optimization targets and drive revenue growth. Overview Introduction Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Guy Wood   |   Varun Agarwal   |   Ilona Hansen   |   Melissa Hilbert   |   Adnan Zijadic
Research Jan 2022
... Application leaders supporting sales need to know how to communicate their request-for-proposal requirements to prospective SFA vendors. Use this research to help guide the three most important areas to communicate in order to improve vendor selection. Gartner Insights Abstract ...

Analyst(s):   Adnan Zijadic
Premium Research Sep 2024
... Generative AI service deployment is a priority for marketing, sales and customer service leaders. By understanding these functional leaders’ priorities, challenges and targeted outcomes, tech services leaders can design offerings that meet the market’s requirements. Overview Analysis Conclusion Gartner ...

Analyst(s):   Scott Frederick   |   Tom Coshow
Blog Post March 11 2016
... days as a Gartner Sales associate I learned what it’s like to be a part of something great. All the way from learning about the particular research and advisory services we sell to our clients to enable them to become more successful to learning how I could personally become a better sales […] ...
Premium Research Jun 2024
... Microsoft Copilot for Sales is a new and rapidly evolving addition to CRM software that challenges current data governance, business processes and data flows. This research provides a pragmatic analysis for application technical professionals tasked with evaluating and implementing this service. Overview ...

Analyst(s):   Chad Nelson
Premium Research Jan 2025
... sellers and sacrificing downstream opportunities. CSOs can learn from SixthSpark’s* fusion team, which created innovative routing logic and a new digital sales role to offset these issues. Case Overview Critical Components Results Gartner Recommended Reading Gartner Research ...

Analyst(s):   Kelly Fischbein   |   Dan Gottlieb
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