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Premium Research Jul 2026
... AI investment is accelerating faster than procurement’s ability to turn it into measurable value. This research enables chief procurement officers to clearly communicate the implications of AI to procurement and develop an AI-readiness strategy to get the most value. Overview Gartner Recommended Reading ...

Analyst(s):   Andrea Greenwald   |   Magnus Bergfors
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Premium Research Jul 2026
... AI-enabled tax notice management automates the intake, digitization and routing of tax authority notices to improve accuracy, reduce manual effort, and prevent missed deadlines. CFOs should reference this implementation guide as they assess, pilot, and operationalize this AI use case. Gartner Recommended ...

Analyst(s):   Alex Levine   |   Twisha Sharma   |   Noah Gardner   |   Ash Mehta   |   Renata Viana
Premium Research Aug 2025
... Digital commerce integrates marketing, sales channels, and technology to drive customer acquisition and sales growth. CMOs can use this guide to help them lead digital commerce demand generation and collaborate with C-suite peers to influence their strategies that impact marketing efforts. Analysis ...

Analyst(s):   Ant Duffin
Premium Research Jul 2025
... Organizations use configure, price and quote applications to optimize the creation of quotes and capture of orders, enabling faster, error-free sales efforts. This note guides sales operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology ...

Analyst(s):   Peer Community Contributor
... Critical Priority The client needed guidance on restructuring a regional supply planning function, including organizational design, change management and sales and operations planning. How Gartner helped Drafted a localized distribution org chart in a one-on-one strategy session with a Gartner analyst; used ...
Premium Research Nov 2025
... Chief sales officers (CSOs) must use a data-driven approach to design and deploy high-impact seller roles that drive revenue performance and greater efficiency. Outcome Suggested Partners Step 1 Step 2 Step 3 Step 4 Gartner Insights Abstract ...

Analyst(s):   Robert Lesser
... head of supply chain accelerate sales & operations planning (S&OP) maturity by at least 18 months. Mission Critical Priority The Head of Supply Chain at an American packaging and containers manufacturer turned to Gartner for help understanding the value of the company’s sales & operations planning (S&OP) ...
Premium Research Jul 2025
... that face poor lead quality and customer acquisition issues suffer from marketing-sales misalignment and misinterpret high buyer effort as readiness to buy. This guide will help B2B marketing operations leaders work with sales to strategically approach their lead scoring process. Overview Steps Review Your ...

Analyst(s):   Aditi Ananya   |   Upasna Chandna
Premium Research Jul 2026
... As supply chains become increasingly AI-driven, chief supply chain officers should transition from siloed experimentation to enable continuous learning and adaptation at scale. Use this research to identify where agile techniques can be applied within your team to drive maximum impact. Gartner Recommended ...

Analyst(s):   Dana Stiffler   |   Ken Chadwick
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