... balance conventional sales techniques with AI, connecting your sales team to culture and future proofing your sales team by prioritizing human-centric values. Key Announcements Gartner Says Sales Organizations That Use an Adaptive Approach Are Three Times More Likely to Grow Sales Leaders Must Harness ...
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... With digital-first buyers reshaping B2B sales, CSOs must rethink every channel. This research pushes CSOs to rigorously assess effectiveness, cost and volume — guiding smarter channel choices to win and keep customers. Gartner Research ...
... geopolitical climate. This research uses global organizations in China as an example to illustrate how cloud-neutral lakehouses can act as a control plane to enable compliant, cross-border analytics and AI at scale. Gartner Insights Abstract ...
Analyst(s): Aaron Rosenbaum | Julian Sun | Xingyu Gu | Adam Ronthal
... positions sourcing, procurement, and vendor management leaders as critical partners in applying the 5Cs to engineer integration-ready, governable, AI-enabled S2P outcomes. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Alex Brady | Katarzyna Fonteyn | Micky Keck | Chaithanya Paradarami
... finance plugin for Anthropic’s Claude Cowork packages finance-specific agentic workflows into reusable “skills.” This lowers the barrier to entry for AI-enabled finance workflows, but still requires org-specific tuning, least-privilege access, testing and human signoff. Overview Analysis Gartner Recommended ...
... Gartner First Takes Fresh insights on emerging trends NATO’s upcoming summit in Türkiye marks a doctrinal shift, prioritizing AI-enabled autonomous systems over traditional heavy armor (tanks). Without unified command architectures and modular hardware, European defense risks a decade of fragmented, ...
... GenAI‑powered knowledge management is emerging as a proven-value tool for CSCOs to safeguard expertise and enable smarter, faster decisions. Use this research to establish a strong knowledge management strategy and learn how GenAI can improve time to value. Insights at a Glance Issue Impact More Detail ...
Analyst(s): Tess Frenzel | Danielle Torgerson | Sam Berndt
... more operationally cumbersome and more important. General counsel must create effective governance systems to provide risk management that still enables timely execution of growth priorities. Insights at a Glance Issue Context Impact Brief More Detail Contributors Gartner Recommended Reading Gartner ...
... CSS leaders’ 2026 perennial priorities include improving customer support experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at a ...