... of AI-augmented EA effectively, heads of enterprise architecture must evolve team governance to create the structures, oversight, and processes to enable effective human-AI collaboration. This research highlights four key aspects to ensure AI-augmented EA delivers maximum value to the organization. ...
Analyst(s): Ankita Khilare | Duncan Robson
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... CIOs need AI-ready IT infrastructure and operations teams that can enable and scale AI across the enterprise. This pulse check provides structured prompts to assess I&O readiness, identify risks, and prioritize actions — ensuring infrastructure, platforms, and operational practices evolve to deliver ...
... reactive discipline toward autonomous, proactive, and outcome-led modes of analysis. Data and analytics leaders must explore agentic analytics to enable faster, more reliable decision making by transforming analytics into a proactive driver of business outcomes. Insights at a Glance Strategic Planning ...
... To drive profitable enterprise growth, CIOs must partner with CFOs on technology’s role in enterprise cost management, build cost/value capability, enable radical transparency, and modernize for future efficiency and resilience. Insights at a Glance Strategic Planning Assumption Issue Impact More Detail ...
... Procurement orgs lag in GenAI investment and adoption, creating a widening gap between enterprise expectations and the function’s readiness to deliver AI‑enabled value. This research shows how CPOs can close that gap with secure, governed GenAI tools and capability‑building to drive safe, scalable user adoption ...
... governance operating model is a critical strategic decision. AI leaders must prioritize clear decision rights, accountability, and delegated authority to enable innovation and risk management as AI maturity grows. Insights at a Glance Strategic Planning Assumption Issue Context Impact Brief More Detail Contributors ...
Analyst(s): Svetlana Sicular | Whit Andrews | Mike Rollings
... Access Insights Already a Gartner client? Mastering stakeholder communication enables heads of I&O to accelerate decision making and secure buy-in for critical initiatives. By applying targeted influence strategies, leaders can drive alignment, enhance operational impact and be seen as a strategic partner ...
... Infrastructure Research Board members on the impact of agentic artificial intelligence (AI) on IT roles and organizational design, the current maturity of AI-enabled technology leadership workflows, and the approaches to assess the value of these initiatives. Overview Summary of Results Survey Questions and Respondents ...
... unpredictability of natural language undermine the reliability of voice AI solutions. This research offers service leaders best practices for testing voice-enabled AI solutions to increase reliability and maximize ROI. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner ...