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Premium Research May 2025
... New CSOs often inherit performance issues. The leadership transition itself can disrupt sales momentum and go-to-market execution and change program effectiveness. This research offers resources to help you assess and maintain critical operations and initiatives. Action Name Gartner Research ...

Analyst(s):   Brendan Condon   |   Michael Katz
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Premium Research May 2025
... Too many or inconsistent metrics hinder decision making and alignment with sales goals. CSOs can use this research to identify and use various metrics, ensuring clear insights tied to stakeholder expectations and driving impactful business outcomes. Action Name Gartner Research ...

Analyst(s):   Michael Katz   |   Brendan Condon
Webinar On-Demand
... In a world of uncertainty where leadership roles are constantly evolving, how do you set yourself up for success? What skills do you need to gain influence among your fellow C-level peers? How can you act as both a functional head and as a fellow contributor to the leadership team? How can you futur ...

Analyst(s):   Marty Resnick   |   Bruce Robertson   |   Tina Nunno   |   Ian Cox   |   Rob O'Donohue
Webinar On-Demand
... Session 2: Navigating the C-Suite Join 300+ other viewers who learned how executive teams can thrive and collaborate towards a shared purpose and win together. Rated: 4.6 out of 5 __________________________________________________________________ Executive leadership teams are generally optimized fo ...

Analyst(s):   Rob O'Donohue   |   Tina Nunno
Webinar On-Demand
... Session 5: Speak the Language of Your C-Suite Peers Be one of over 184k+ viewers who uncovered how to maximize their impact with a one-page strategy that is shared, understood and supported widely across the organization. Rated: 4.8 out of 5 __________________________________________________________ ...

Analyst(s):   Ian Cox
Podcast June 04 2026
... episode of Gartner ThinkCast, Gartner analysts Craig Lowery and Scott Frederick explore the growing split in AI services — where platform-driven, AI-enabled providers are accelerating ahead, and digital-only models are struggling to keep up. From autonomous agents and intelligent service delivery platforms ...
Webinar On-Demand
... This webinar reveals four actionable strategies CIOs can use to influence CX, strengthen cross‑functional alignment and position technology as a core enabler of customer value. Return to this web page to watch the webinar. Contact us at gartnerwebinars@gartner.com with questions about viewing this webinar ...

Analyst(s):   Ilona Hansen
Webinar On-Demand
... that are expected to have a significant impact on the market. Gartner experts examine key trends, including the rise of multiagent systems, reasoning-enabled models, vision intelligence, spatial intelligence and domain-specific AI models. The discussion highlights the opportunities and challenges these technologies ...

Analyst(s):   Danielle Casey   |   Annette Zimmermann   |   Laura Heath   |   Alfredo Ramirez IV
Article July 29 2026
... limited to a single task and difficult to repurpose when business needs changed. Physical AI can enable robots to learn new tasks through software updates rather than hardware replacements. Advances in AI-enabled tactile systems will also allow robots to understand touch, texture, shape and force in addition ...
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