... episode of Gartner ThinkCast, Gartner analysts Craig Lowery and Scott Frederick explore the growing split in AI services — where platform-driven, AI-enabled providers are accelerating ahead, and digital-only models are struggling to keep up. From autonomous agents and intelligent service delivery platforms ...
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... that are expected to have a significant impact on the market. Gartner experts examine key trends, including the rise of multiagent systems, reasoning-enabled models, vision intelligence, spatial intelligence and domain-specific AI models. The discussion highlights the opportunities and challenges these technologies ...
Analyst(s): Danielle Casey | Annette Zimmermann | Laura Heath | Alfredo Ramirez IV
... limited to a single task and difficult to repurpose when business needs changed. Physical AI can enable robots to learn new tasks through software updates rather than hardware replacements. Advances in AI-enabled tactile systems will also allow robots to understand touch, texture, shape and force in addition ...
... •Reframe organizational design around value creation rather than traditional roles. •Identify emerging team structures, leadership models and AI-enabled workforce patterns. •Apply practical lessons from AI-native organizations to accelerate business outcomes. The AI-Shaped Organization is one of Gartner's ...
... communications governance and archiving solutions help organizations govern, retain, monitor and analyze communications across traditional, emerging and AI-enabled channels. This research evaluates 16 vendors across 12 critical capabilities and seven use cases. Overview Strategic Planning Assumptions What You ...
Analyst(s): Rizvan Hussain | Michael Hoeck | Apurva Singh
... SPM buyer evaluations take between three and 12 months or more for many organizations. To increase the odds of a successful selection, application leaders need to direct vendor shortlisting processes, and take three actions to avoid a poor selection decision and costly mistakes. Key Challenges Introdu ...
... leaders can use this deck to learn how to establish value propositions and pursue specific targets that help overcome buyer disillusionment and grow sales. Overview Gartner Recommended Reading Gartner Research ...
... designed key account programs reduce revenue opportunities from strategic accounts and drain CEO time. Tech CEOs can use this research to ensure chief sales officers are leading efficient programs. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Many CPQ implementations either cost too much, take too long, fail to deliver business expectations or fail completely. This research provides sales operations leaders with a practical blueprint for avoiding the most common CPQ software implementation mistakes. Overview Introduction Analysis Gartner ...