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Research Oct 2025
... Access Research Already a Gartner client? Suboptimal sales engagements don’t just impact seller performance; they cost you business. As part of modern engagement strategies, CSOs must reposition sellers to create value throughout the purchase journey by helping buyers understand change and proactively ...

Analyst(s):   Luke Tipping
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Research Jul 2025
... Access Research Already a Gartner client? Chief sales officers are under pressure to deploy AI to boost pipeline productivity, especially with traditional prospecting approaches lagging. This research guides CSOs in understanding which prospecting use cases offer the best opportunities to see benefits ...

Analyst(s):   Alyssa Cruz   |   Greg Hessong
Research Jul 2025
... Access Research Already a Gartner client? To meet evolving buyer preferences and maintain competitive advantage, key account programs will require chief sales officers to strategically integrate AI agents. This will transform the role of the key account manager and create new symbiotic human and technology ...

Analyst(s):   Daniel Hawkyard   |   Dan Gottlieb
Premium Research Jul 2025
... Chief sales officers face mounting pressure to embrace and strategically utilize AI to boost revenue, enhance growth and improve seller productivity while still focusing on “hitting the number.” These objectives can be met through a three-pronged strategy: champion, develop or assign and purchase. Overview ...

Analyst(s):   Melissa Hilbert
Premium Research Aug 2025
... employee/manager self-service. HR tech product leaders need to design and message technology solutions that are aligned to HR business priorities to drive sales and capture buyer interest. Data Snapshot Data Insights What You Need to Do Gartner Recommended Reading Gartner Research ...

Analyst(s):   Michelle Shapiro   |   Chris Pang
Research Oct 2025
... departments intend to invest in. Product leaders can explore these expected investment areas, helping them make informed go-to-market decisions and refine sales interactions to align with buyer objectives. Data Insights Directions for Use About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Michelle Shapiro
Webinar On-Demand
... explores a reference architecture for the next-generation GTM model, leveraging agentic AI to enhance scalability, efficiency and effectiveness in sales and marketing. Discover how technology companies can transform their revenue production with these innovative strategies. By adopting this next-generation ...

Analyst(s):   Michele Buckley
... Your Experts for Better Leads October 27 2025 Contributor: Shubham Gupta Turn advisor-led conversations into sales-ready leads that reduce vendor effort and boost conversions. In B2B software sales, speed and quality don’t always align. You can fill the pipeline fast, but the leads don’t convert too often ...
Research Feb 2026
... moving quickly and maintaining stability and control. Heads of I&O must use these steps to move organizations from IT change management to IT change enablement while still focusing on risk reduction, velocity, and system stability. Insights at a Glance Impact Brief Actions Cautions How to Execute Success ...

Analyst(s):   Jen Lichucki
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