... ’ll share exclusive data, insights and real‑world examples showing how service and support organizations are redesigning frontline roles for an AI‑enabled future. Learn how AI will reshape talent needs, free agents for higher‑value work, and transform frontline workforce strategies. •Understand how service ...
Analyst(s): Eric Keller | Kathy Ross | Emily Potosky
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... roadmap and talent mix — and what that means for chief procurement officers. Join us to explore how foundations like data quality and process visibility enable agentic and AI‑native workflows, why regulatory and technological shifts are elevating multitier supplier transparency, and how roles, skills and governance ...
... modernizing IT infrastructure and expanding capabilities. This transformation elevates the quality, reliability, and availability of technology services,and enables the implementation of new services, directly advancing CAF’s Banco Verde sustainability strategy. How Gartner helped Strategic guidance that led the ...
... foresight, Keyia equips HR leaders to navigate complexity with confidence by offering frameworks, insights, and guidance that position HR as a business enabler. Her work spans employee experience, career management, culture transformation, and engagement strategy, with a focus on helping organizations close ...
... part of the supply chain analyst team covering the IT/supply chain alignment from a technology perspective, with special attention to technology enablement/digital transformation, market coverage incl. Gartner branded research, and wider application topics. He covers a wide range of industry sectors. ...
... Gartner’s Market Lead for Finance Transformation Strategy Consulting. She advises CFOs and finance leaders on enterprise‑wide finance strategy, AI‑enabled transformation, and change management, helping organizations design and execute high‑impact finance transformation programs. Known for driving profitability ...
... Are you considering a career in sales with Gartner? Learn about how our associates have grown and developed professionally. Sunny Hemrajani, a Sales Manager in the Philippines region working in Gartner’s Singapore office, shares how Gartner has helped him grow as a sales professional. As Asia’s first Winners ...
... a Gartner client? Adaptability is critical to managing chaos and driving growth in B2B sales, yet two-thirds of sales leaders struggle to adapt. To accelerate decision making and improve adaptability, chief sales officers should prioritize revenue intelligence, technology as a teammate and modularity ...
Analyst(s): Dave Egloff | Michael Katz | Robert Blaisdell
... Access Insights Already a Gartner client? Leading third-party logistics providers enable supply chains by proactively anticipating future needs and delivering innovative solutions. Logistics leaders can use this research to evaluate the capabilities of 3PLs, ensuring alignment with their strategic objectives ...
Analyst(s): Chris Kina | Matthew Beckett | Brian Day