... Access Research Already a Gartner client? This online assessment enables CISOs to benchmark key cybersecurity outcome-driven metrics against their peers, giving them the ability to define protection-level agreements that balance the risk and cost of cybersecurity investments. Overview What It Is Directions ...
Analyst(s): Sam Olyaei | Christopher Mixter | Paul Proctor | Richard Addiscott | Victoria Cason | Emily Tan
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... SharePoint agents, part of Microsoft’s Copilot agents offering, enable an easy way to build RAG-based tools with documents in SharePoint. However, the current feature state creates new challenges in security, governance and document management that application architects must navigate carefully. Overview ...
... metrics are a proven framework of five performance measures that support process improvement on product teams following DevOps practices. DORA metrics enable software engineers to establish a process baseline, increase throughput, enhance stability and improve reliability. Overview Problem Statement The ...
... and their teams often struggle to develop leaders who can guide employees through times of intense change. Learn how Fulton Bank develops leaders to enable, influence and sustain change, leading to faster employee change adoption. Case Overview Problem Critical Components Results Recommendations Gartner ...
... processes, oftentimes leading to futile efforts. Business architects should help enterprises improve their process maturity across six dimensions to enable successful digital transformation. Analysis Research Highlights Gartner Recommended Reading Gartner Research ...
Analyst(s): Marc Kerremans | David Sugden | Tushar Srivastava
... on service and support organizations to manage costs. This research shows how customer service and support leaders can use technology as a critical enabler to drive cost efficiencies and improve performance. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... general counsel must change how in-house lawyers manage outside counsel. Based on recent survey findings, this research outlines how general counsel can enable lawyers to consistently manage outside counsel throughout the matter life cycle. Gartner Research ...
... adoption block the value of AI-driven CRM. Enterprise application leaders need to prioritize CRM repair to improve data quality, increase user trust, and enable AI to deliver measurable business outcomes. Overview Strategic Planning Assumptions Introduction Analysis Contributors Gartner Recommended Reading ...
Analyst(s): Ilona Hansen | Francesco Vicchi | Guy Wood
... Most cloud ERP vendors are offering enterprise application platforms that enable clients to deliver customization and integration, among other technology needs like AI. This research helps ERP leaders assess the key elements needed to choose their path, given the multiple options in the market. More ...
Analyst(s): Denis Torii | Patrick Connaughton | Dennis Gaughan