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Premium Research Jul 2025
... Gartner First Takes Fresh insights on emerging trends Capgemini’s acquisition of WNS is a manifestation of an emerging race toward AI-enabled intelligent operations. To win, BPS providers need deeper domain expertise, proven platforms on which to develop AI models and time to fully reinvent their delivery ...

Analyst(s):   Christine Adams   |   Scott Frederick   |   John Lovelock
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Premium Research Jul 2025
... Fortinet is an established cybersecurity and networking vendor. Its Security Fabric, built on FortiOS, spans the portfolio and enables enterprises to consolidate vendors and improve operational efficiency. CIOs evaluating Fortinet should assess cloud maturity, management complexity and roadmap clarity ...

Analyst(s):   Mike Leibovitz
Premium Research Jun 2025
... CSD services enable organizations to enhance operational efficiency, improve customer experience, and gain competitive advantage as the demand for software solutions tailored to address specific business needs grows. This note guides sourcing, procurement and vendor management (SPVM) leaders to learn ...

Analyst(s):   Peer Community Contributor
Premium Research Aug 2025
... to avoid pitfalls and chase benefits. Tech services leaders must gain clients’ confidence by explaining in business operational terms how AI agents enable solving business problems. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Note 1: Proof of Value Gartner Insights Abstract ...

Analyst(s):   Tom Coshow   |   Cathy Tornbohm
Research Oct 2025
... Access Insights Already a Gartner client? Use this tool to review Gartner data for analytical database management systems. It enables database product managers to visualize and compare technical DBMS product capabilities, buyer feedback and current market position, allowing them to better do competitive ...

Analyst(s):   Robin Schumacher   |   Harshita Chibber
Research Oct 2025
... client? AI technologies erode the competitive barriers that globally dominant Western enterprise technology providers have spent decades building. AI enables Chinese technology providers to take significant market share from Western competitors in both the Chinese and global emerging markets. Insights at ...

Analyst(s):   Will Sommer
Premium Research Aug 2025
... In an uncertain world, Gartner’s Hype Cycles enable forward-looking executive and technology leaders to design strategies that go beyond traditional digital transformation, allowing enterprises to thrive in adversity. Use these Hype Cycles to challenge and adapt your strategy to fully prepare for complex ...

Analyst(s):   Mandi Bishop   |   Donna Medeiros   |   Yanni Karalis
Research Oct 2025
... Access Insights Already a Gartner client? Hybrid environments are transforming network security needs. Hybrid mesh firewalls are evolving to enable high-performance perimeter security, and are the best way to unify the control plane for on-premises and public cloud firewall infrastructure. Insights at ...

Analyst(s):   Rajpreet Kaur
Premium Research Sep 2025
... expose organizations to fast-moving competitors. To stay ahead, product marketing leaders must begin piloting AI-driven customer simulations now to enable rapid, unbiased message testing and agile GTM execution. Overview Strategic Planning Assumption Analysis Limitations and Considerations Representative ...

Analyst(s):   Rahim Kaba   |   Alan Antin
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