... Access Insights Already a Gartner client? Sales orchestration tools, also known as RAO platforms, improve productivity but are costly and add technical debt. Tech CEOs should avoid investment in such tools and prepare to move directly to agentic CRM for exponential pipeline growth without expanding headcount ...
Analyst(s): Roland Johnson
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... Chief sales officers are stuck in a productivity paradox, with ever-increasing investments in talent, tools and processes delivering stubbornly flat returns. CSOs should leverage AI to break systemic constraints and drive new levels of sales productivity. Insights at a Glance Strategic Planning Assumptions ...
Analyst(s): Dan Gottlieb | George Tobias | Betsy Gregory-Hosler
... Economic uncertainty and changing buyer behavior are lengthening sales cycles and stalling deals. By monitoring sales velocity and the key drivers that comprise it, CSOs can pinpoint where and why pipeline momentum breaks down and deploy targeted interventions to accelerate commercial outcomes. Insights ...
... Access Insights Already a Gartner client? In the face of technology, buyer and geopolitical change, CSOs must transform their commercial organizations for long-term growth while hitting revenue targets. This Hype Cycle highlights organizational innovations and technologies that accelerate transformati ...
Analyst(s): Melissa Hilbert | Shayne Jackson | Michael Katz
... market conditions are stretching managers’ coaching capacity and diluting impact. To improve sales manager productivity, CSOs must deploy precision-based coaching and embed clear decision rules that empower sales managers to focus coaching where highest performance gains can be achieved. Insights at a Glance ...
... Gartner First Takes Fresh insights on emerging trends OpenAI’s 23 April 2026 release of ChatGPT for Clinicians introduces AI clinician assistant capabilities that rival other vendors’. Healthcare provider CIOs must urgently evaluate enterprise-grade clinical AI tools and agreements as an option to red ...
Analyst(s): Laura Craft | Allison Dennis | Veronica Walk
... Access Insights Already a Gartner client? Propelled by AI, polyfunctional robots promise to counteract global labor deficits but lack the maturity to solve these challenges today. CSCOs and COOs must prepare now by prioritizing data ecosystems, workflow audits, and innovation partnerships instead of w ...
... Inconsistent capacity terminology impedes effective supply chain planning. This research equips supply chain planning leaders with standardized capacity concepts — including demonstrated capacity, RCCP, and capacity ranges — to clarify communication, assess RCCP feasibility, and drive actionable and ...
... Platforms and ecosystems stall when growth depends on people coordinating partners, integrations, exceptions, and controls. Embedding AI into platform operations automates coordination, enforces standards, and scales participation, governance, and ecosystem value without proportional increases in co ...