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Research Sep 2026
... Access Insights Already a Gartner client? The early days of the AI build-out are over and organizations have learned valuable lessons about AI cost, value, governance and geopolitics. GC should use these seven trends to understand AI’s impact on the enterprise, inform risk management decisions and det ...

Analyst(s):   Chris Audet
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Premium Research Sep 2026
... Gartner First Takes Fresh insights on emerging trends CIOs should not wait for AI audits to be mandatory before benefiting from an independent level of assurance. California’s SB 813 and 18 September 2026 executive order have laid a foundation for a market of independent AI auditors, but CIOs can act ...

Analyst(s):   Var Shankar   |   Devanshu Mehrotra
Conference Highlight May 20 2025
... discussed how enablement teams must start focusing on where humans drive outsized impact and how to adapt and pivot sales enablement. Key Takeaways “Sales enablement can become future-fit for AI’s impact by addressing the legacy competencies and skills which are prevalent in much of sales learning and ...
Premium Research Jul 2026
... Reliable sales agents depend on context engineering — governing what data, knowledge, tools, memory and guardrails an agent may use. Sales operations leaders should own the commercial logic and guardrails, partner with IT and data engineering to build them, and start with narrow, high-value workflows ...

Analyst(s):   Paul Vignati   |   Sandhya Mahadevan   |   Adnan Zijadic
Research November 21 2025
... Build a Digitally Enabled Legal Department Discover 5 key steps to achieve digital readiness General counsel (GC) often see poor returns from technology investments because the legal department struggles to effectively navigate digital initiatives. To ensure technology is effective, GC must set a strategic ...
Research Apr 2026
... Access Insights Already a Gartner client? To drive productivity and growth, organizations must leverage AI and create autonomous businesses. To be successful with AI, they are looking for the chief supply chain officer to redesign today’s outdated operating models. Insights at a Glance Impact Brief Actio ...

Analyst(s):   Pierfrancesco Manenti
Research Apr 2026
... Access Insights Already a Gartner client? Supply chain command centers have become a fundamental and critical building block for AI-equipped supply chains. CSCOs seeking to enhance cross-functional process efficiency and decision quality should explore the latest innovations and the potential high-val ...

Analyst(s):   Alexander Hoeppe   |   Christian Titze
Premium Research Jan 2026
... Enterprise architecture teams are critical to creating outcome-aligned, scalable AI strategies. CIOs must ensure their EA functions have the skills necessary to unlock business value from AI strategies. This tool provides structured prompts for CIOs to engage their heads of EA, assessing strengths a ...

Analyst(s):   Miles Gibson   |   Vimarsh Bakaya   |   Duncan Robson   |   Marie Sienkowski
Premium Research Feb 2026
... To improve legal service delivery and scale to meet business demands, GC should invest in people, processes and data readiness, not rely on technology as the main solution for scalability challenges. Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Insights Abstract ...

Analyst(s):   Nicholas Sworek
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