... Use this tool to review Gartner data for robotic process automation (RPA) from Automation Anywhere, ServiceNow, SS&C Blue Prism and UiPath. It enables product managers to visualize and compare capabilities, buyer feedback and current market positions. When to Use Gartner Research ...
Analyst(s): Nimit Bali | Varsha Mehta | Cathy Tornbohm
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... instituted a swarming delivery model to improve customer journeys. Customer service and support leaders can learn from three key aspects of their success: enable complete issue ownership to agents, proactively guide agents to collaborate and use collaboration-focused performance metrics. Gartner Research ...
... Infrastructure monitoring tools enable organizations to identify system issues early on and ensure their timely troubleshooting. This note guides infrastructure and operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology ...
... Vision covers the technology-related trends, challenges and actions affecting CIOs. Use this presentation to communicate to the wider organization and enable growth through digital technology innovation. Gartner Insights Abstract ...
... As organizations scale digital business initiatives, all enterprise leaders have to take on technology leadership responsibilities. CIOs need to enable enterprise leaders to define and expand the digital ambitions and abilities needed to build and operate a successful digital enterprise. Gartner Insights ...
... a techco. However, CIOs must revisit their understanding of a techco and provide a clear vision to the organization and defining characteristics to enable uniform understanding and coherent execution toward a techco. More Detail Gartner Insights Abstract ...
Analyst(s): Peter Liu | Enrique Hernandez-Valencia | Amresh Nandan | Juha Korhonen | Jouni Forsman | Mounish Rai
... Sixty-three percent of business leaders believe their company responds too slowly to technology-enabled opportunities. In response, business partners have eagerly taken greater responsibility for technology decisions, spending up to forty cents for every dollar in the IT budget. Gartner Insights Abstract ...
... the enterprise increasingly make architecturally significant decisions. Enterprise architecture and technology innovation leaders must find ways to enable and support such work to realize new, value-generating transformation opportunities. Recommended by the Authors Endnotes Gartner Insights Abstract ...
... By facilitating regular conversation on the right risk posture, general counsel clarify the organization’s risk-taking needs and enable lawyers to provide risk-aligned guidance. OhioHealth does this by creating a channel for legal to escalate gray area issues. Gartner Insights Abstract ...