... This case study shows how CIOs can enable enduring mission outcomes through investment in AI capabilities. DC Child and Family Services Agency achieved this by leveraging AI analysis of language and feedback, enhancing frontline staff’s ability to interact with clients empathically. Case Overview Gartner ...
Analyst(s): Ben Kaner
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... procurement and vendor management leaders can learn about how Costa Crociere used co-creation workshops to drive effective solution development and enable better business outcomes. Case Overview Gartner Recommended Reading Gartner Research ...
Analyst(s): IT Sourcing Procurement and Vendor Management Research Team
... competency model that supports the business’s strategic objectives. CCOs can learn how to design a process to define Communications competencies that will enable better business impact. Case Overview Problem Critical Components Results Recommendations Contributors Presentation Deck Gartner Research ...
... perform a diligent analysis of vendor and product capabilities. This Toolkit provides CIOs with an RFP template and customizable vendor questionnaire to enable informed software buying decisions. When to Use Contributors Gartner Recommended Reading Gartner Research ...
... Discover how AI/ML can enhance your forecasting and budgeting process. Tech CEOs can achieve higher-precision forecasts and budgets with AI/ML-enabled capabilities that align with their company strategy and leverage scenario planning, cash management and KPIs for growth. Overview Analysis Gartner Recommended ...
... resilience rather than produce ad hoc responses. CSCOs can use this research to mitigate risk and ensure reliable investments in technologies that enable industry value chain creation and compliance adherence during digital transformation. Overview Analysis Gartner Recommended Reading Gartner Research ...
Analyst(s): Gerhard Grimm | Claudia Clemens | Alejandro Santalo | Christian Titze | Corwin Hee | Marco Sandrone
... Access Research Already a Gartner client? Strategic portfolio management technologies enable continuous modeling and adaptation of the path to successful business outcomes from digital investments. This research helps portfolio management leaders identify suitable vendors to support their organization ...
... Email marketing platforms enable the use of email channels to deliver and optimize marketing in support of multichannel engagement across the customer journey. Digital marketing leaders can learn from the implementation experience of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...
... Source-to-pay suites offer solutions that enable end-to-end management of procurement activities, from sourcing to paying for goods and services across an enterprise. Procurement technology leaders can learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...