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Premium Research May 2024
... and governance challenges necessitates a CCEO-CDAO partnership upon which a robust D&A and AI strategy can be built. Partnering with the CDAO will enable that shift and empower CCEOs to increase risk monitoring impact. More Detail Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Lydia Clougherty Jones   |   Lauren Kornutick
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Premium Research Aug 2023
... To improve the customer experience and reduce wait times, organizations can enable a callback feature, often available as a function in an interactive voice response system. In this Quick Answer, customer service and support technology leaders can learn how to optimize their callback strategy. More Detail ...

Analyst(s):   Wynn White
Research Jan 2021
... multiple data sources, tools and capabilities. This Toolkit helps CIOs communicate their vision for how to craft the data and analytic foundation to enable composability across the healthcare system and partners. Overview Directions for Use Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Laura Craft
Research May 2021
... organizations to survive in the digital business era. PMO leaders must embrace this shift now, exchanging some top-down control for feedback and learning to enable agility. Overview Introduction Impacts and Recommendations Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lars Mieritz   |   Lorri Callahan   |   Robert Handler
Research Apr 2021
... and critical components of autonomous vehicles. Technology and service providers require strong collaboration partnerships with their customers to enable the exploitation of these innovative technologies. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jonathan Davenport   |   Gaurav Gupta
Premium Research Aug 2024
... Gartner First Takes Fresh insights on emerging trends This research identifies the most prominent payer GenAI-enabled use cases and scores each based on its respective business value and feasibility. Healthcare payer CIOs can use this research to guide strategic conversations and prioritize investment ...

Analyst(s):   Healthcare and Life Sciences Research Team
Premium Research Nov 2021
... Putting in place a consistent process for inquiry enables analyst relations leaders to streamline efforts and ensure that next steps are effectively documented and communicated. Use this research to extract higher value from inquiry and ensure each inquiry is more focused and valuable. Overview Introduction ...

Analyst(s):   Beth Snellen   |   Liz Pellegrini   |   Melissa Lane
Podcast November 11 2025
... Xpo. They introduce the “Catalyst CFO” — a new leadership identity designed for disruption — and explore the eight forces reshaping finance, from AI-enabled decision-making to discontinuous regulatory change. Tune in to discover: Why the “guardian” CFO mindset may be holding your organization back The eight ...
Podcast January 13 2026
... workslop” and the growing importance of mental fitness, Emily Rose shares actionable insights for HR leaders, CIOs and executives navigating an AI-enabled workplace. You’ll learn: Why most AI-driven layoffs aren’t what they seem How “workslop” creates a hidden productivity drain in organizations Why leaders ...
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