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Podcast September 02 2025
... the Sales Playbook With Agentic AI With traditional sales growth bets losing steam, today’s sales leaders face an urgent challenge: how to hit their numbers and lead their teams through AI-driven reinvention. In this episode of Gartner ThinkCast — recorded live from the 2025 Gartner CSO & Sales Leader ...
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Premium Research May 2025
... with digitally driven buyers, resulting in missed opportunities. CSOs can deploy digital sales rooms early in the sales process to streamline discovery and facilitate buying group consensus, leading to faster sales cycles and higher win rates. Case Overview Problem Critical Components Results Recommendations ...

Analyst(s):   Colleen Giblin
Research Jun 2026
... the full value of commercial data to drive measurable impact and improve the buyer journey. To address this, they must unify specific marketing and sales insights to enhance the buyer experience, build trust, strengthen brand equity, and elevate performance. Insights at a Glance Impact Actions How to ...

Analyst(s):   Tunde Kamson
Research Jul 2026
... s perception of value. Why This Matters Blind Spots What’s Around the Corner Top Client Questions Gartner’s Positions Your Journey as a CSO/Head of Sales Gartner Insights Abstract ...

Analyst(s):   Kelly Fischbein   |   Daniel Hawkyard   |   Robert Blaisdell   |   Greg Hessong
Premium Research Nov 2025
... AI’s rapid ascension is making an impact in sales but also creating uncertainty. To effectively support chief sales officers, sales operations leaders must guide AI technology choices to improve productivity, reframe sales forecasting to be actionable, and determine the least disruptive approach for ...

Analyst(s):   Sandhya Mahadevan   |   Steve Rietberg   |   Tyler Huguley
Premium Research Nov 2025
... The Chief Sales Officer is a quarterly publication featuring the latest insights on leading and managing the sales function. This issue explores sales leadership for 2026. Gartner Research ...

Analyst(s):   Ethan Treadwell   |   Delainey Kirkwood   |   Betsy Gregory-Hosler
Research Jul 2026
... erodes margins, and reduces trust. CSOs should use this research to identify, validate, and act on true customer urgency to effectively accelerate sales cycles. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Kelly Fischbein
Research May 2026
... Access Insights Already a Gartner client? Critical perspective and insight by Bill Yetman, senior director analyst Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Bill Yetman
... an industry-leading medical device manufacturer. There, he provided leadership for the segment sales and marketing strategy across siloed strategic business units, and actively engaged in commercial enablement efforts supporting 100+ B2B direct sellers (and multiple large contracted selling teams) predominantly ...
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