... programs have become an increasingly important aspect of the self-service journey over the last decade. However, despite having technology in place to enable them, many of these programs fail. Download our Knowledge Management guide to: Create a vision for service delivery that includes knowledge management ...
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... resources. Enterprise architecture and technology innovation leaders can use it to improve business agility and developer productivity, reduce costs, and enable IT transformation. Analysis Definition Description Components of Cloud IaaS Public Versus Private Cloud IaaS Internal Private Cloud Hybrid Cloud IaaS ...
... demands by capturing business needs in-terms of business capabilities. Pitney Bowes uses its business capability model not just for roadmapping, but to enable more rapid IT execution by mapping capabilities to SOA services. This case study describes how to ensure business needs are efficiently met by mapping ...
... leaders are counting on enterprise architects to rationalize emerging technologies and drive strategic business innovations. Gartner's 2017 research will enable EA and technology innovation leaders with insights to lead and transform their organizations. Scope Analysis Top Challenges and How Gartner Can Help ...
... Business and IT leaders need to step up to the growing business opportunities enabled by algorithms. While algorithms are not new, they are moving front and center in the race for competitive differentiation as leading organizations uncover their true value. 报告摘录 Explore Algorithmic Business to Drive ...
... waiting for major systems outage to occur is not an option. Enterprise architecture and technology innovation leaders must foster a culture that enables resilience to be built into solutions from the beginning to prevent failure and avoid surprises. Key Challenges Introduction Analysis Close the Gap ...
... While standard provider network management misses motivations for success, a provider/partner alignment framework helps CIOs align IT support and enable relationships to deliver value. Key Recommendations Analysis Context for Intelligent Health-Value Administration Core Competency Provider Network Management ...
... Access Insights Already a Gartner client? Governance is one of the most critical capabilities and leadership disciplines required for CIOs to enable organizations to execute on their operational and strategic goals. Technology evolution is driving digital and other transformational business models, requiring ...
... Already a Gartner client? CIOs often fail to engage in the financial planning and control aspects of M&A-related integration activities early enough to enable the deal to deliver its full value. By taking a few simple steps, CIOs can help the enterprise more successfully manage the financial aspects of M& ...