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Research Feb 2026
... operating model and strategic impact, however CPOs must understand AI’s capabilities, integrate with legacy systems, and ensure data quality. Upskilling talent, managing change, and fostering innovation are vital, as are addressing privacy and security issues. Securing stakeholder buy-in and proving business ...

Analyst(s):   Ryan Polk   |   Yanni Karalis
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Premium Research Mar 2026
... and operations can use Gartner’s 3-2-1 Stabilization Model and diagnostic framework to manage change capacity, ensuring operational resilience and talent retention. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Mark Margevicius
Research Mar 2026
... motivated, supported, and engaged by their managers. CIOs can boost engagement by developing high-quality people managers who coach and grow teams, closing talent gaps and supporting business goals. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures Gartner Recommended Reading ...

Analyst(s):   Mbula Schoen   |   Lily Mok
Premium Research Apr 2026
... Agentic AI blurs the line between IT and HR, creating new capabilities at the tech-talent intersection that neither function can own alone. CIOs must establish a new model of shared ownership with the CHRO to embed AI agents, design the human-machine workplace and accelerate AI value. Insights at a Glance ...

Analyst(s):   Lily Mok   |   Kristin Sherwood   |   Tanya Arora   |   Josie Xing   |   Katie Sutherland   |   Aviral Vyas   |   Sneha Ayyar   |   Mark Whittle   |   Kabeh Vaziri
Research Apr 2026
... transformations. To enable AI at scale, CHROs must reinvent their HRIT operating model by driving operational fusion, incubating techno-functional talent and establishing skills-based career paths across HR and IT. Insights at a Glance Strategic Planning Assumption Impact Actions How to Execute Success ...

Analyst(s):   Lily Mok   |   Mark Whittle   |   Katie Sutherland   |   Josie Xing
Premium Research Mar 2026
... frequent changes disrupt the workforce, CHROs need to know how their employees are doing to best support them efficiently today and minimize undesired talent outcomes. CHROs can use this report to assess employee sentiment — including engagement, EVP and additional critical benchmarks — and understand how ...

Analyst(s):   Ashley Steele   |   Benjamin Ashley
Research Apr 2026
... environment. CHROs should partner with compensation committees and redesign pay to motivate executive performance, protect shareholder value, and retain talent amid uncertainty. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rachel Juley
Research Apr 2026
... on delivering value in HR, and throughout the organization, by redesigning roles and workflows for the AI era, using skills intelligence to inform talent management and shape their organizational cultures in ways that support high performance through continuous, transformational change. Analysis Research ...

Analyst(s):   Jonah Shepp
Premium Research Apr 2026
... AI’s transformation of the workforce, and work, creates enterprise-level risks: the high cost of AI talent, long-term costs due to reductions in force, and distortion of pay-for-performance models. This note identifies key risks and recommends CHRO-initiated conversations with the executive leadership ...

Analyst(s):   Jan Bansch   |   Joe Coyle
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