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Premium Research Oct 2024
... AI promises productivity, changing roles and new talent challenges. But when will this happen? How? Setting the workforce up for a gradual, relentless shift demands executive foresight, planning and smart decisions. Learn about what you will need as CIO to work across the C-suite and lead the way. Overview ...

Analyst(s):   Helen Poitevin
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Research Apr 2025
... Access Research Already a Gartner client? Organizations today struggle to retain talent amid evolving EVPs, culture change, RTO mandates and AI, highlighting the need for employee engagement. This planning guide aids HRBPs in identifying and prioritizing initiatives during engagement survey action planning ...

Analyst(s):   Ishita Sharma
Premium Research Jul 2024
... Return-to-office mandates bring talent to quit, not show up at the office. Yet executives continue to struggle to motivate people into the workplace without risking attrition. This video gives CHROs three psychological motivators to avoid losing scores of employees and win over the C-suite. Gartner Recommended ...

Analyst(s):   Chandra Robinson
Research Sep 2024
... Access Research Already a Gartner client? Merit pay and short-term incentives remain core mechanisms to reward talent and retain critical employees for most organizations. This report can help total rewards leaders benchmark their objectives against peers’ and prepare for trends in the upcoming year. ...

Analyst(s):   Alexandra Benc
Premium Research Mar 2024
... As midsize enterprise clients deal with economic headwinds and struggle to attract talent, many are pursuing outsourced digital workplace services. With many commoditized solutions and few differentiating features, MSE CIOs must find ODWS providers whose solutions best fit their needs. Market Differentiators ...

Analyst(s):   William Maurer   |   Karl Rosander
Premium Research Sep 2024
... outcomes. CMOs who succeed at this focus on four areas — a consistent, holistic and long-term value story; involvement in analytics activities; team talent gaps; and varied, sophisticated metric types. Overview Survey Objective Data Insights Contributors Gartner Recommended Reading Gartner Research ...

Analyst(s):   Joseph Enever
Premium Research Mar 2025
... CMOs react to strategic drivers of change by making stop-gap talent and structure decisions to alleviate short-term pain. Instead, CMOs should build adaptive capabilities that will enable them to proactively sense and respond to transformation pressures, as well as bolster differentiation and growth. ...

Analyst(s):   Amy Abatangle
Premium Research Nov 2024
... CMOs struggle to attract new talent in today’s competitive market. Use insights from the 2024 Gartner Voice of the Candidate Survey for Q2 to focus your hiring strategy on the attributes job candidates value most about prospective employers. Data Snapshot Data Insights What You Need to Do Gartner Recommended ...

Analyst(s):   Jay Wilson
Complimentary Research December 11 2025
... The Future of Customer Service Agents and AI Strategies to address security, privacy, and talent risks for customer service agents using AI Future-Proof Customer Service Agents with Artificial Intelligence As AI continues to shape the customer service industry, customer service agents are positioned ...
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