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Research Jan 2025
... to juggle expanded roles while balancing stakeholder needs with demanding business objectives. They should focus on embedding business insights into talent planning, build fluency in emerging technologies and develop key competencies to succeed in their expanded roles. Scope Analysis Topics Suggested First ...

Analyst(s):   Chirag Aggarwal
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Premium Research Jan 2025
... CSCOs must overcome major hurdles to secure future success: AI leaps, stricter ESG rules, geopolitical shifts, data control and talent shortages. This research will help them get future-ready now by focusing on one of four pathways to success: Design, Durability, Deferment or Decision. Key Findings ...

Analyst(s):   Pierfrancesco Manenti   |   John Dixon   |   Suzie Petrusic   |   Noha Tohamy   |   Teh Leng Tan
Premium Research Mar 2025
... federal policy changes add complexity for CTOs leading AI initiatives. CTOs must work with legal and HR to adjust AI strategies for varying regulation, talent gaps and energy shortages. Overview Analysis Gartner Recommended Reading Note 1: Most Relevant Executive Orders and Presidential Actions Note 2: State-Level ...

Analyst(s):   Samantha Searle
Research Apr 2025
... Access Research Already a Gartner client? Increased geopolitical tensions, cost optimization agendas and talent shortages make it critical that sourcing, procurement and vendor management leaders understand labor rates. This updated analysis Tool will help estimate project costs and compare market rates ...

Analyst(s):   Jaideep Thyagarajan   |   Matt Baldino   |   Rajib Gupta   |   Jess Aggio   |   Christopher Wiles   |   Shubham Rathore   |   Tom Sieber   |   Brett Sparks   |   Andrea Lanzavecchia   |   Mark Whitehouse   |   Alan Stanley   |   Karl Rosander   |   Biswajit Maity   |   Sundar Viswanathan   |   DD Mishra   |   Danny Kreidy   |   Ryan McKinney   |   Luis Pinto
Research Dec 2024
... control with a team’s need for autonomy. This approach fosters a motivating, supportive, and safe work environment, crucial for attracting and retaining talent. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Matt Hancocks
Research Jun 2019
... business transformation, demand is increasing for a wide range of roles that require IT expertise. However, many IT leaders struggle to attract and retain talent. CIOs should reconsider how well their EVPs align with overall business goals. About This Research Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   CIO Research Team
Research Oct 2020
... innovation heavyweights. CIOs can use this case study to explore the innovation approaches of NTT DATA, including managing customer needs, developing talent and fostering a culture for innovation. Overview Analysis Gartner Recommended Reading Note 1: Disclaimer Gartner Insights Abstract ...

Analyst(s):   Tsuneo Fujiwara
Premium Research Jun 2023
... The connected rep strategy bridges technology and talent to support reps’ performance. Application leaders responsible for customer service and support technology should investigate how to incorporate technologies that enable context and guidance capabilities into a superior agent experience. Overview ...

Analyst(s):   Kathy Ross   |   Steve Blood
Research Oct 2020
... Access Insights Already a Gartner client? Faced with ever-more competitive talent markets and aging workforces, CIOs must respond to disruptions and manage workforce-related risks to sustain performance. Use this Toolkit for guidance on key steps and templates for succession planning and management to ...

Analyst(s):   Rob O'Donohue   |   Lily Mok
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