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Announcement November 18 2025
... just starting to adopt AI. “This growing confidence shows that even though the pace of AI adoption in finance has slowed due to complexity, data, and talent challenges, organizations that overcome these barriers are reaping significant rewards. As AI’s performance improves, and the technology evolves to ...
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Q&A December 17 2025
... designing an optimal service channel strategy; measuring and reducing customer effort; and how to hire, develop and retain high-potential frontline talent. Follow news and update from the Gartner Customer Service & Support Practice on X and LinkedIn using #GartnerCSS. Members of the media can find additional ...
Conference January 03 2023
... focus from efficiency to resilience • Reimagine how we manage our talent, our operations and our platforms • Invest in your people, integrate the symphony of infrastructure choices, reimagine I&O and co create with business to deliver a command performance with customers — every time! • You have an . • Reimagine how we manage our talent, our operations and our platforms. • Invest in your people, integrate the symphony of infrastructure choices, reimagine I&O and co create with business to deliver a command performance with customers — every time! • You have an opportunity to make something now be the ...
Announcement March 31 2022
...   The full conference agenda features 6 comprehensive tracks that take a deep dive into a broad range of topics including leadership, culture and talent; application modernization; enterprise architecture; integration, automation and analytics; software engineering; IT and business alignment and more ...
Announcement April 28 2022
... technology challenges for CFOs and finance executives today: CFOs' Role in Leading Digital Growth Build a Finance Function for an Autonomous Future: Talent, Structures, and Providers Build a Technology Roadmap with the Latest Innovations in Finance Design Agile & Predictive Processes Opening Keynote ...
Announcement March 07 2024
... contacting justin.lavelle@gartner.com or barbara.ruane@gartner.com. Details: Heightened expectations. Geopolitical uncertainty. Economic volatility. Talent burnout and more. The supply chain landscape has changed. Chief supply chain officers (CSCOs) and supply chain leaders are continuously confronted ...
Announcement May 19 2022
... spotlight tracks that take a deep dive into a broad range of topics that are most pressing for technology and service providers: Win Customers and Talent as a Startup Provider Everyone Owns the Customer’s Product and Service Experience Orchestrate Successful Buying Experiences Thrive When External Forces ...
... you adapt quickly in 2023. Business leaders are rethinking their plans for 2023 in light of the economic challenges such as 40-year high inflation, talent shortages and disruption in global supply chains. In fact, 66% of CFOs plan to increase investment in digital acceleration to build resilience and ...
Insight May 08 2024
... helps CSCOs and supply chain leaders solve present-day issues surrounding heightened expectations, geopolitical uncertainty, economic volatility and talent burnout while positioning themselves for long-term success. Learn more about Gartner supply chain conferences taking place in Orlando, Denver, London ...
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