... future state. This track will cover a range of topics including, but not limited to, finance (and shared services), organizational structures, finance talent needs of the future, change management, use of RPA. Track C: The Frontier of Data, Analytics & Technology The greatest opportunity for Finance across ...
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... tasks by cloud-based applications in digital workplaces. The application leader must ensure that this transition is supported by appropriate skills and talent.
As more and more organizations opt for cloud-based applications, AI techniques such as machine learning, natural language processing (NLP), chatbots ...
... support leaders to design an optimal service channel strategy; measure and reduce customer effort; and hire, develop and retain high-potential frontline talent. Gloria Omale
Gartner
gloria.omale@gartner.com
...
... designing an optimal service channel strategy; measuring and reducing customer effort; and how to hire, develop and retain high-potential frontline talent. Follow news and update from the Gartner Customer Service & Support Practice on Twitter and LinkedIn using #GartnerCSS. Members of the media can find ...
... will provide additional insights on how CFOs and senior finance executives can address slowing growth, persistent high inflation, scarce expensive talent and global supply constraints during the Gartner CFO & Finance Executive Conference 2024, taking place February 26-27 in Sydney. Follow news and updates ...
... Benchmark your function’s contribution to business strategy, analyze competitive benchmarking, and plot improvements to organizational structure, talent, technology and processes. Prioritize your supply chain metrics Are you tracking the right supply chain metrics? Prioritize the supply chain metrics ...
... strategies through the lens of Gartner’s research-driven insights and expert advice on leadership and learning, employee experience, culture and change, talent acquisition and workforce planning, and HR technology. Gartner HR Symposium/Xpo will be held October 7-9 in London, October 27-29 in Florida, and November ...
... aftermarket services, leveraging Internet connectivity," said Debra Hofman, research vice president at Gartner. "The Internet of Things allows for monitoring of performance across the value chain; in the field at customer sites, but also to collect and analyze the big data generated as part of upstream ...
... Shift: Unleash Your Superpowers to Accelerate Value Marketing and Communications teams have seen increasingly complex customer journeys and changing talent dynamics, plus organization-wide reorientation around digital-first customer strategy. As functional boundaries continue to blur, shadow functions ...