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Premium Research Jan 2025
... Sustainable IT helps CIOs mitigate greenhouse gas emissions impact of technology and contribute to sustainability goals. Use this maturity model to set a future state for sustainable IT by aligning with the organization’s absolute greenhouse gas reduction goal. Overview Introduction Analysis Gartner ...

Analyst(s):   Autumn Stanish   |   DD Mishra   |   Sarah Watt   |   Kristin Moyer   |   Chet Geschickter
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Premium Research Oct 2024
... In this session, we will demonstrate how the business and operating models are intrinsically linked and how CIOs should align them to achieve digital acceleration. Session Description Gartner Recommended Reading Gartner Research ...

Analyst(s):   Luis Mangi
Premium Research Jun 2024
... An enhanced website offers brands one of the biggest digital growth opportunities. CMOs and their teams can use this maturity model to assess the current state of their website with key stakeholders across five dimensions and determine a path to prioritize improvements. Overview Introduction Analysis ...

Analyst(s):   Nicole Greene   |   Kassi Socha
Premium Research Sep 2024
... A competency model serves as the foundation for sustainable upskilling by identifying behaviors tied to different levels of skills mastery. Sales enablement leaders can use this tool to assess the behaviors, technology and metrics associated with top-performing seller skills. When to Use Directions for ...

Analyst(s):   Antra Sharma   |   Michael Katz   |   Bill Yetman
Research Apr 2024
... marketing strategies, but its performance is often limited by a lack of maturity stemming from the complexity of improvement projects. Use this maturity model to assess your current email marketing capabilities and identify steps to improve. Overview Introduction Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Noam Dorros   |   Matt Moorut
Research Dec 2024
... essential for digital initiatives; it increases the likelihood of successful AI implementations. Software engineering leaders can use the maturity model in this research to assess their API strategy and create a roadmap to improve and continuously optimize it. Overview Strategic Planning Assumptions ...

Analyst(s):   Wei Jin   |   Steve Schwent   |   Shameen Pillai   |   Mark O'Neill
Article September 09 2026
... inaccurate outputs, model drift, operational disruption, regulatory consequences and unclear ownership of controls. Customized vendor AI introduces a different challenge. Organizations may configure models and contribute proprietary data, but visibility into the underlying model remains limited. Gartner ...
Research Jun 2017
... customer experience, ING concluded that the solution had to be about the business, and addressing the need for a new platform-based business operating model. The goal was to build one digital platform for multiple business ecosystems. Case Study A Unified Banking Services Strategy for 40 IT Departments ...

Analyst(s):   Mary Mesaglio   |   Kristin Moyer   |   Hung LeHong   |   Ian Cox   |   Lee Weldon
Webinar On-Demand
... •How to prepare your function to operate in an environment of truth decay •Ways to work cross‑functionally to manage and mitigate reputation threats •Strategies for preparing for and responding to misinformation Communications leaders are challenged to protect and promote corporate reputation in an environment ...

Analyst(s):   Elizabeth Kilbride   |   Michelyne Chavez   |   Kelly McHale
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