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Premium Research Jul 2026
... ChatGPT Enterprise to negotiate renewal pricing in response to OpenAI’s changes to its pricing model. Failure to do so could result in massive budget overruns if usage doesn’t reflect the new pricing model. Analysis Gartner Recommended Reading Evolving Insights History ...

Analyst(s):   Bill Ryan   |   Melanie Alexander
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Premium Research Jul 2026
... shifting it from labor-based delivery to AI platform-led models. Contracts lag this change, creating misalignment. SPVM leaders must use this research and redesign contracts for AI-driven economics or risk lock-in to outdated, inefficient models. Insights at a Glance Strategic Planning Assumption Issue ...

Analyst(s):   Brett Sparks   |   Sundar Viswanathan
Premium Research Sep 2026
... inspiring the creativity and innovation to come up with what to build. This research gives leaders two paths, reinventing the business model and the operating model, powered by a foundation of people with ideas. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Brandon Germer   |   Philip Walsh   |   Val Sribar   |   Arun Chandrasekaran
... priority To improve digital service value and trust across the university a new operating model was created. The new model included a new style of engagement and delivery function, based on a fusion team model with an agile delivery product-based approach. Based on feedback, Digital Services needed to ...
Research Oct 2020
... gap. Our advice and eight best practices will help enterprise architecture and technology innovation leaders create high-impact business capability models. Overview Introduction Analysis Gartner Recommended Reading Note 1: Digital Business Note 2: Inside-Out Approach Note 3: Outside-In Approach Note 4 ...

Analyst(s):   Marcus Blosch   |   Saul Brand
... developing a clear roadmap for improvement. Additionally, Gartner's insights on operating models and financial benchmarking tools informed strategic decision making, enabling the development of an operating model that aligned with business objectives. Insights from Gartner analysts that specialized in ...
Research Jul 2026
... client? As CSOs reinvent growth models and recruit next-gen talent, they must confront the forces disrupting sales compensation. The legacy pay-for-performance culture is on a collision course with a new generation of sellers, rapid AI adoption, and usage-based revenue models. Insights at a Glance Impact ...

Analyst(s):   Brian Petty   |   Dave Egloff
Premium Research Sep 2026
... transform R&D portfolio management as we know it. This brief explores three models of AI enablement in R&D portfolio management, from enhanced analytics to autonomous portfolio management, and guides R&D leaders on how to assess which model is most appropriate for their organization. Insights at a Glance Issue ...

Analyst(s):   Tom Jepsen   |   Lauren Maiya   |   Charlotte Boliver
Research Sep 2026
... Insights Already a Gartner client? As value expectations rise amid accelerating AI, digital transformation and operating model change, PPM leaders must evolve the PMO operating model, including its delivery practices and governance, to help realize the benefits of these various changes. Why This Matters ...

Analyst(s):   Woojin Choi   |   Saumil Rampal
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